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Kelly Jeep Chrysler

(1,421 reviews)
Visit Kelly Jeep Chrysler
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award
New (866) 381-2794 (866) 381-2794
Used (877) 497-0535 (877) 497-0535
Service (877) 219-7155 (877) 219-7155

Reviews

(1,421 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kelly Jeep Chrysler from DealerRater.

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I have been coming to Jeep for Many years and the only...

I have been coming to Jeep for Many years and the only reason is because of Yamen and Alex, by far the best in the business.. I have recommended Kelly Jeep to many friends and Yamen has always come through for them.. So keep up the great work !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

We appreciate your loyalty, Joe! It is great that both Yamen and Alex have been so helpful and always take excellent care of you. We really appreciate your recommendation, Joe! Thank you!

Yamen is the best sales person you'll ever meet. Takes...

Yamen is the best sales person you'll ever meet. Takes the time to explain every detail of the sales process. He makes sure you really like the vehicle you're choosing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.
Dealer response

That is great to hear! We are happy to know that Yamen took excellent care of you and made sure everything was explained to you. Thank you for taking the time to share this with us!

Beautiful New Rubicon

Great experience, awesome new addition to our family. All sales people were a pleasure from start to finish completely satisfied. Most professional dealership I have dealt with. Highly recommend if you are in the market for a Jeep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new Rubicon, Steven! We are happy to know that you had such a great experience and that everyone was so helpful and friendly. We really appreciate your recommendation! Thanks, Steven!

Kelly Jeep dealership was terrific! Yamen exceeded our...

Kelly Jeep dealership was terrific! Yamen exceeded our expectations (and they were high given his 5-star reviews)! He was flexible, knowledgable, professional and honest. I had a lot of scheduling changes a few days before we took delivery and Yamen handled it perfectly! He knows how to get things done! Thanks also to Alex and Nico. General Manager Andrew Turransky sets the right leadership tone with his focus and commitment to the customer. I would highly recommend Yamen and the Kelly Jeep dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

On behalf of Yamen, Niko, Andrew, and Alex, thank you! We really appreciate you taking the time to share your experience with us! It is great that all four took excellent care of and really made sure you had a pleasant experience. We will be sure to pass this along!

From the day we purchased our vehicle till the day it had...

From the day we purchased our vehicle till the day it had to be serviced, Moses has provided top notch customer service. He is a real asset to Kelly Jeep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Esmeralda! We are happy to know that Moses took excellent care of you and your car! It is great that from day one, he has been more than helpful and attentive. Thank you for taking the time to share this with us!

What can I say but Yamen is the best! He is professional,...

What can I say but Yamen is the best! He is professional, patient, courteous and more! I had worked with Yamen 5 years ago when I purchased my first ever Jeep! I always knew that when the day came and I was ready for another Jeep I would seek out Yamen in hopes he would still be with Kelly Jeep! Well yesterday was the day and boy was I ever happy to see him! He is very knowledgeable about the Grand Cherokee’s and was very patient with me and guided me to the perfect model and worked the deal to my budget! I highly recommend Yamen if you are in the market for a Jeep. Look him up and trust me you don’t be disappointed! Keep up the great work Yamen!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

That really means a lot to us! We are happy to know that you have had such a great time working with Yamen over the years and that he always takes excellent care of you. It is great that in addition to getting you into your first Jeep 5 years ago, he has continued to help and answer all your questions. Thank you for taking the time to share your kind words with us! We will be sure to pass this along to Yamen!

I have worked with Yamen before. He does not let us down....

I have worked with Yamen before. He does not let us down. Yamen was very professional and very knowledgeable with all the questions we had. Would definitely recommend him to all my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

On behalf of Yamen, thank you! We are happy to know that you always have such a great experience working with Yamen and that he has taken such good care of you. We really appreciate your recommendation! We will be sure to pass this along!

Professional and clear. Lost a star because I didn’t get...

Professional and clear. Lost a star because I didn’t get the blinker sound fixed. Overall I had a good experience and I would recommend this place

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are pleased to hear that! It is great that everything ran so smoothly and that Janet took excellent care of you. We really appreciate your recommendation!

This is my 3rd vehicle purchased from Yamen. Yamen is as...

This is my 3rd vehicle purchased from Yamen. Yamen is as honest as they come, is always willing to put in the extra time and effort, around the clock, to get to "yes," and will work with you to ensure you get the best deal possible. I will be using Yamen once again when its time to purchase the next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Jeep! It is great to know that once again, you had such a pleasant experience working with Yamen! We are happy to hear how helpful and friendly he was and that he made sure to get you the best deal possible! Thank you for taking the time to share your feedback with us!

Best place for a Jeep if you live within 50 miles

Super big,super in-stock jeeps, super clean an super friendly car shopping place, Janet and Niko are the best, As well as Scott, super patient. and Aaron, super quick. , I think experiences are totally subjective, but if you look at those 5 star rating here as well as the Google site of this dealer, I would say, you cannot go wrong with dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

This really means a lot to us! We are happy to know that you had the opportunity to work with Janet, Niko, Scott, and Aaron! It is great that all four really took excellent care of you and made sure you had such a positive experience! Thank you for taking the time to share this with us!