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Kelly Jeep Chrysler

(1,421 reviews)
Visit Kelly Jeep Chrysler
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award
New (866) 381-2794 (866) 381-2794
Used (877) 497-0535 (877) 497-0535
Service (877) 219-7155 (877) 219-7155

Reviews

(1,421 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kelly Jeep Chrysler from DealerRater.

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Yamen is hands down the most attentive and confident...

Yamen is hands down the most attentive and confident person I have ever worked with in my dealership experience. He cares a lot for his customers and it shows. His attention to detail and tremendous service made me feel extremely confident and comfortable when signing my first and second lease with him. There is no one else I would rather work with than him! I will continue to send my friends and family to be taken care of by him. Andrew does an incredible job at empowering Yamen and really creating a high class environment. My loyalty will continue to stay with this dealership because of Yamen & Andrew.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

On behalf of Yamen and Andrew, thank you! We are happy to know that they both took excellent care of you and made sure you had a great experience! It means a lot knowing that they both were so helpful and attentive and helped get you into a new Jeep! We really appreciate your recommendation! We will be sure to pass this along to Yamen and Andrew!

Great place to do business truly professional all around....

Great place to do business truly professional all around. Our family has been buying cars here for years and will continue to work with them in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

That means a lot to us! We are happy to know that both you and your family have been well-taken care of and that Yamen has been great to work with! We really appreciate your support!

I particularly appreciated working with Steve. He was...

I particularly appreciated working with Steve. He was courteous, accurate and efficient. Overall, purchasing my vehicle from Kelly Jeep was a pleasant experience. I will return.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you, Bob! We are happy to know that you had the opportunity to work with Steve and that he was so kind and efficient! We really appreciate you taking the time to share your experience with us! Take care, Steve!

Rob Lepke the Service Assistant was extremely helpful and...

Rob Lepke the Service Assistant was extremely helpful and went above and beyond to help me with my service. Excellent service! I was very satisfied!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

That is great to hear! We are glad that you had the opportunity to work with Rob and that he was so helpful and friendly. Thank you for taking the time to share your experience with us!

We loved working with Yamen! He worked so hard to get my...

We loved working with Yamen! He worked so hard to get my exactly what I wanted, so nice to work with, and explained everything thoroughly! Love my new car!!! He gets an A+ from me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Erin! We are happy to know that you had the opportunity to work with Yamen and that he was so helpful and friendly! We are glad that in addition to taking great care of you, he made sure everything was explained in detail. Thank you, Erin, for sharing your feedback with us! We will be sure to pass this along to Yamen!

Kelly Jeep Chrysler’s new dealership is beautiful. It is...

Kelly Jeep Chrysler’s new dealership is beautiful. It is large, clean, social distancing is place, and the staff was all a pleasure to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

That is very kind of you to say! We are happy to know that you have enjoyed our new facility and that everyone you worked with was so helpful! Thank you for taking the time to share your experience with us!

I recently bought my second Jeep from Yamen and was...

I recently bought my second Jeep from Yamen and was impressed once again with how smoothly the process went. Even during a pandemic, Yamen is efficient, professional, friendly and extremely knowledgeable. My family has been loyal customers of the Kelly family for years, and we will continue to return. Thank you, Yamen!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Congratulations on your new Jeep! We are happy to know that Yamen took excellent care of you and made sure you were well taken care of. We really appreciate you and your family's support! We will be sure to pass this along to Yamen!

Yamen is highly recommended. A+ customer service. Took...

Yamen is highly recommended. A+ customer service. Took the time to answer questions and explain details. Made the pressure of buying a new car stress free and enjoyable. Loving my new 2021 Jeep Wrangler.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Wow this really means a lot to us, Mark! We are happy to know that Yamen took excellent care of you and made sure you had an A+ experience. Thank you for taking the time to share your feedback with us, Mark! Enjoy your new Jeep Wrangler!

Myself and other family memebers have gotten 10 vehicles...

Myself and other family memebers have gotten 10 vehicles from Kelly Jeep. They are awesome. Ask for Scott Lassiter.He is the best! Will not go anyplace else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Wow, we really appreciate your dedication! We are happy to know that both you and your family have been well taken care of and that Scott has always been so helpful and friendly! Thank you for taking the time to share your feedback with us! We are happy to have you as a loyal customer!

Great atmosphere, very friendly and helpful staff....

Great atmosphere, very friendly and helpful staff. Especially (GM) Andrew Turransky and (salesman) Scott Lassiter, both went above and beyond to assist my wife and I in making the buying experience of our new Jeep smooth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

That means a lot to us, Enzo! We are happy to know that you had such a great experience and that you had the opportunity to work with Andrew and Scott! Congratulations to you and your wife on your new Jeep! Take care, Enzo!