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Kelly Jeep Chrysler

(1,421 reviews)
Visit Kelly Jeep Chrysler
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award
New (866) 381-2794 (866) 381-2794
Used (877) 497-0535 (877) 497-0535
Service (877) 219-7155 (877) 219-7155

Reviews

(1,421 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kelly Jeep Chrysler from DealerRater.

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This is my second time working with Yamen and as usual,...

This is my second time working with Yamen and as usual, he never got me disappointed! He nail it by helping me get my dream car! Aside from this, he always has answers to my questions. Thank you sooooo much Yamen! I am in love with my 2021 wrangler ❤️

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Hi Ana! We are happy to know that once again, you had the chance to work with Yamen and that he was so helpful and friendly! It is great to know that he helped get you into your brand new Wrangler aka your dream car! Thank you, Ana! Enjoy your new Jeep!

Highly recommend working with Yamen if you’re in the...

Highly recommend working with Yamen if you’re in the market for a vehicle. Outstanding customer service; patient, caring, genuine and will make sure all your questions are answered and will make sure you leave feeling very good about your purchase. Wish I can give him 10 stars!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

This really means a lot to us! We are happy to know that you had such a great time working with Yamen and that he was extremely helpful! Thank you for the recommendation! We will be sure to pass this along to Yamen!

Yamen is a consumate professional. He made the sale go...

Yamen is a consumate professional. He made the sale go very soothly and he went over all the equipment on the Renegade as well as setting up the Uconnect and the Bluetooth with me. I would recommend Yamen and Kelly Jeep Lynnfield to all my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

On behalf of Yamen, thank you, Ryan! We are happy to know that you had the opportunity to work with Yamen and that he took excellent care of you! We really appreciate your recommendation! Take care, Ryan!

I had a quick call to kelly service dept and spoke with...

I had a quick call to kelly service dept and spoke with Reise and he got my jeep right in for tire repair and quick oil change. Every time I call Kelly Jeep they are always Pleasant and that i am always pleased. Great Customer Service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

That really means a lot to us! We are glad that Reise took excellent care of you and made sure you got in for tire repair and oil change right away. We really appreciate you taking the time to share your experience with us!

Rodent chewed at wiring and caused damage with needed...

Rodent chewed at wiring and caused damage with needed repair. Service provided me with a rental and then a loaner, both at no cost, for over two weeks as they were impacted and couldn't schedule me at the time needed. I was treated exceptionally well and appreciate the efforts made on my behalf. The technicians are superb. Melina was kind and understanding. and communicated with me frequently to keep me updated, and also attended to my insurance adjuster. My family has been doing business with the Kelly family since the early 80s. My most recent experience is a reminder why this relationship has been so enduring.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Mark! We are happy to know that both you and your car were well taken care of! It is great that while your car was being serviced, you were given a rental as well as a loaner car. It means a lot to us knowing that you and your family have been dedicated customers all these years! Thank you, Mark!

Superb service

Rodent chewed at wiring and caused damage with needed repair. Service provided me with a rental and then a loaner, both at no cost, for over two weeks as they were impacted and couldn't schedule me at the time needed. I was treated exceptionally well and appreciate the efforts made on my behalf. The technicians are superb. Melina was kind and understanding. and communicated with me frequently to keep me updated, and also attended to my insurance adjuster. My family has been doing business with the Kelly family since the early 80s. My most recent experience is a reminder why this relationship has been so enduring.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Mark! We are happy to know that both you and your car were well taken care of! It is great that while your car was being serviced, you were given a rental as well as a loaner car. It means a lot to us knowing that you and your family have been dedicated customers all these years! Thank you, Mark!

Matthew C

Chad listened to what we were looking for and worked on making sure we got the right vehicle for us. I will be recommending Chad and Kelly Jeep to my friends and colleagues.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

On behalf of Chad, thank you, Matt! We are happy to know that you were well taken care of and that Chad made sure you found the vehicle that was right for you. We appreciate your recommendation!

My lease was coming due and I was looking at options for...

My lease was coming due and I was looking at options for this vehicle or upgrade to a new vehicle. After reviewing my options I upgrade to a new Jeep Grand Cherokee LTD for same money. Thanks Connor Duncan for making it easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Jeep Grand Cherokee Limited! We are happy to know that Connor took excellent care of you and made sure everything ran so smoothly. Thank you for taking the time to share this with us!

We walked into the dealership just to check our options...

We walked into the dealership just to check our options as our Jeep Compass lease was about to expire, we walked out as the new owners of a 2021 Jeep Wrangler Islander! Yamen knew what we were looking for and together with the financial office he worked hard to fulfill our dreams!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

On behalf of Yamen and Aaron, thank you! We are happy to know that you had such a great experience and that Yamen and Aaron made sure you were well taken care of! Congratulations on your new Jeep Wrangler Islander! Again, thank you for taking the time to share your feedback with us!

I had an awesome experience buying my new Grand Cherokee...

I had an awesome experience buying my new Grand Cherokee from Kelly Jeep Chrysler. Our salesman Pablo was very informed about the vehicle and demonstrated a lot of patience as we weighed the different options. We have purchased a car from Kelly before which is why we went back in the first place and they didn't disappoint.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Grand Cherokee, Bill! We are happy to know that you had the opportunity to work with Pablo and that he was so helpful and informative! We really appreciate you taking the time to share this with us! Thanks, Bill!