Reviews
Went in for regular maintenance / service. Greeted by...
Went in for regular maintenance / service. Greeted by Melina who assisted with the service visit. She provided me with updates and followed up on a maintenance question. Great job!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
On behalf of Melina, thank you, Mike! We are happy to know that you had such a pleasant experience and that Melina took excellent care of you! We really appreciate you taking the time to share your feedback with us! Take care, Mike!
Gladiator
Great Experience , will recommend this dealer to others. Everyone was friendly and took their time to make sure all of our questions were answered.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
That is great to hear, Whitney! We are pleased to know that you had a great experience and that everyone was so helpful and friendly! Thank you for taking the time to share your feedback with us! Enjoy your new Gladiator!
Absolutely rude and had a bad attitude, will not...
Absolutely rude and had a bad attitude, will not recommend he does not know anything about cars, its sad to say I had to choose a different dealership but was pleased I did do so
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We are sorry to learn about this, Marcus. We always want our customers to have a positive experience - Colby is new to the auto business, and is usually very well natured. I would like to hear more about your experience. Please reach out to me directly at briank@kellyauto.com In the meantime if there is anything I can do to turn this around for you, please do not hesitate to ask. Thank you, Marcus.
Amazing team that works at Kelly Jeep Lynnfield....
Amazing team that works at Kelly Jeep Lynnfield. Knowledgeable, patient, kind, friendly and caring. Thank you all for making me feel welcome and like an important customer. You guys are THE BEST! Much appreciation ✌🏼
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you - that really means a lot to us! We are happy to know that Janet, Niko, and Andrew all took such good care of you and really made you feel welcome. We really appreciate you taking the time to share this with us!
Rob belittled me and made me feel awful. He needs to work...
Rob belittled me and made me feel awful. He needs to work on his customer service skills. I will never deal with him again. That was my 3rd time dealing with his additude.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are sorry to hear about this. Your experience is certainly important to us and we want to make sure it is a positive one. Please feel free to reach out to us at 781-581-6000 if you would like to discuss this further. Thank you!
Yamen sold me my Jeep Renegade and I am extremely happy...
Yamen sold me my Jeep Renegade and I am extremely happy with my purchase. He was very helpful with selecting the perfect car for me. He was very professional and honest through the whole process and I would highly recommend him to anyone who is looking for a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
On behalf of Yamen, thank you! We are happy to know that you had such a great experience and that Yamen helped get you into your new Jeep Renegade! We really appreciate you taking the time to share this with us! Enjoy your Renegade!
Yamen has been my agent for my past 4 cars. He is...
Yamen has been my agent for my past 4 cars. He is honest, consistent, and really handles all the work. He is clear in providing all the details of the sale in advance. No surprises and he finds all the opportunities to save me money. Highly recommend you reach out to Yamen if you like an honest no-stress transaction.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your loyalty really means a lot to us, Mark! It is great that Yamen has taken such good care of you over the years and has been so helpful and friendly. Thank you for the recommendation, we will be sure to pass this along to Yamen! Take care, Mark!
Excellent experience
We worked with Pholy and Aaron. Both were so knowledgeable. He didn’t push us into anything and really made sure we loved the car first before doing anything else. It was pretty smooth sailing and was finalized in a timely matter. My mom is so happy with her new car, we definitely are happy we did business here! Thanks again Pholy!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
On behalf of Pholy and Aaron, thank you, Stacey! We are happy to know that they both took excellent care of you and made sure you found a car that you love. It is great that you had such a pleasant experience and that your mom loves her new car! Thank you for taking the time to share this with us!
We couldn’t be more pleased with our experience at Kelly....
We couldn’t be more pleased with our experience at Kelly. Josh was extremely helpful and informative. We love our new Jeep and will recommend everyone we know to make a B line to Kelly if they’re thinking about buying a new Jeep!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That is great to hear, Timmy! We are glad that you had such a great experience working with Josh and Aaron and that they both took such good care of you. Enjoy your new Jeep!
Excellent service. Very friendly and especially dog...
Excellent service. Very friendly and especially dog friendly! Everyone is always extremely helpful and the waiting area for service is very clean and comfortable. Definitely recommend this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy to hear that! It is great that you received excellent service and that everyone was so helpful! We are than happy to have you (and your dog) as customers! Thank you for taking the time to share this with us!