Reviews
Excellent Customer Service
this was the first time I felt I wasn’t dealing with someone trying to push a car on me, the staff were understanding of our needs and all were very professional and extremely nice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easygoing Process
Our salesperson (Chris) was knowledgeable, sincere, and easygoing which made the sales experience low key and easy. I would recommend Kelly Jeep to anyone looking for a Jeep on the North Shore.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Yamen - repeat customer
I’ve worked with Yamen on two separate occasions, and received great service both times. Both times Yamen took a consultative approach and helped me narrow down options, made suggestions, but never applied unwanted pressure. Friendly guy and helpful salesman. Samantha helped coordinate my visit (and was patient & understanding when I had to reschedule) so I was able to get settled, grab a coffee, and get the process started with zero wait time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Summer a/c
My wife dropped off our Cherokee the a/c had quit she had a good experience with the service manager and the work was done in about a day. Thankfully it was covered so free of charge. We had had many similar experiences with Kelly Jeep. Keep up the great service. Much appreciation. Kathleen & Bill Hirst
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always Great Service
This was my second time at Kelly Jeep working with Yamen and I plan to do so again for my future cars. Always helpful, friendly, and upfront with their prices. Yamen and the rest of the staff went out of their way to make sure they give all the information available, answer all questions, and made everything easy and transparent. Yamen is always extremely patient and never pushy, and does everything he can to make sure you're happy with your purchase. I've referred several people to Kelly Jeep and everyone has been more than happy with their experience. I've always done my research and compared other dealers in the area and no one can beat them on prices, but more importantly no one offers the great customer service and overall comfortable and easy car buying experience like I've had with Yamen.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Never Disappointed
This dealership is the best! Get there now! Don’t consider going anywhere else. They make me feel like I’m the only person there. Amazing! Like a princess!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brian Kelly Jr great to work with.
I would highly recommend Brian Kelly Jr and his team to any of my friends and family. Dealt with Niko in sales. Was in and out of there in an hour. No stress!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Two for One
My wife and I came into Kelly looking to trade in our Grand Cherokee SRT for two Cherokees. We worked with Yamen and everything went great. Super nice, respectful, helpful, knowledgeable and did everything he could to get us where we wanted to be.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Mike! Congratulations to you and your wife on your new Cherokees! We're glad that Yamen was so great to work with and was more than helpful regarding your trade-in. Thank you for sharing your review with us!
Great experience
I had a great experience purchasing my Jeep today. Chris our salesman, Robert the finance person and Tim were all very helpful, pleasant.and made the whole process easy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are happy to hear that, Peggy! It is great to know that Chris, Robert, and Tim were all so helpful and made your experience nothing but positive. Enjoy your new Jeep!
Great salesperson
Pholy not only met but exceeded my expectations He made the experience simple and helped answer all my questions He provided great customer service and found me the right car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
