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Kelly Jeep Chrysler

(1,421 reviews)
Visit Kelly Jeep Chrysler
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award
New (866) 381-2794 (866) 381-2794
Used (877) 497-0535 (877) 497-0535
Service (877) 219-7155 (877) 219-7155

Reviews

(1,421 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kelly Jeep Chrysler from DealerRater.

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Satisfied customer

I recently purchased a Jeep Grand Cherokee Limited from Kelly Jeep in Lynnfield. After a little back forth, the team met my needs and I left a very happy customer. Justin Recupero was very pleasant and knowledgeable from start to finish. I would highly recommend Kelly Jeep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Lisa! Congratulations on your Jeep Grand Cherokee Limited! We're glad that you were able to find what you were looking for and Justin was great to work with. Thank you for the recommendation!

Purchase first Jeep Wrangler Sahara 4x4

Went into dealership with little expectations. Talked to the GM Andrew Turransky and informed him we only wanted to engage in a conversation with someone very knowledgeable of the Gladiator and Wrangler. Introduced to Yamen Dallaji. Yamen provided us with positive answers to all our questions. Didn't feel pressured to purchase a new Jeep. Took three different model Jeeps for a ride. While we waited for Yamen, Stephen Sullivan stepped up and allowed us to take a test drive on one of the Jeeps. Decided to purchase the Jeep Wrangler Sahara 4x4. Monday left a deposit and Tuesday picked up the new Jeep. Great job Yamen and Tom getting this done within 24 hours. Dealership is fortunate to have Yamen on his team. Everyone in the showroom very polite and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent experience

Told salesman from Kelly Jeep exactly what we wanted and what payment we were looking for. Never pressured, was in and out in no time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Thanks kelly jeep!

Was looking for a couple of leases for my family was kind of unsure with all the advertisement from other dealerships Kelly Jeep seemed to be the most honest and made it happen thanks to yamen Dallaji the salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Overall Experience

From start to finish, my recent experience with Kelly Jeep was excellent. Both Tim and Yamen were an absolute pleasure to work with. This is the second vehicle I’ve had the pleasure of working with Yamen on, both experiences were great. Yamen is a true professional and tailors the needs of his customers specifically to what his customers want. He doesn’t try to just sell you a vehicle, his focus is on providing you with an excellent overall experience. Thank you Tim, Yamen and Mike (appraised my trade in) for making this another great experience at Kelly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Thank you!

Dave worked hard to make sure I got exactly what I was looking for! I had previously gone to another dealership and was disappointed! It was refreshing to work with someone who listened and got results for me! I would definitely recommend buying a car through Kelly Jeep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Another excellent experience!

This is my third Grand Cherokee lease through Kelly in Lynnfield. Yamen Dellaji has helped me each time. He is always extremely patient and makes me feel confident and satisfied each time I leave! I highly recommend Yamen and Kelly Jeep! I’m a customer for life!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Service

Very prompt service, all employees involved with my transaction, including sales and management, were friendly and very attentive as well as professional and competent. This was not the first time I have done business at this establishment and it will by no means be the last.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Exceptional service - the best!!

Chad and Andrew at Kelly Jeep offer the best customer service we have ever experienced in our 22 year car shopping experience. We strongly recommend Kelly Jeep and will certainly be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Oil change & Tire replacement

Great service! Went for an oil change and they did a whole maintenance check and what to keep on my radar. Furthermore warm and welcoming staff. It was a pleasure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.