Kelly Jeep Chrysler

I’ve been bringing our 2012 Jeep Liberty to Kelly since we bought it in 2013. The service advisor, Artis, is nothing short of a true professional. He doesn’t hesitate to call with all of the repair details and keeps you updated on the entire process. The receptionist is a pleasant as one could be...she along with others treat you as family. I trust the Kelly Jeep group and that is a major milestone in the service industry.

Sales person Lizzy was great went above and beyond ! Would highly recomend her to anyone looking to make a purchase . Look forward to working with her again .

Great experience. My Wrangler was not getting ready for inspection and after two months of research and few phone calls to Jeep they found out that my Jeep year had a extended warranty for a OBD failure from the dealer. I really wish that one phone call was more helpful because I did so many calls and read so many reviews and blogs to find out and the dealer could advice me on the first phone call. They never found the issue till I pointed the boletin service...

From the moment I reached out inquiring about a specific model jeep grand Cherokee Tim sent the pricing information over immediately and quickly set an appointment for the following morning for me. When I arrived I was met by Tim and Pablo and the Jeep was waiting for me. Pablo took care of everything from there. During the test drive he explained all the new and improved features that differed from the slightly older model Jeep I had now. Pablo made this entire process so easy as he lined up all the steps needed to be completed and offered to have the car ready to take home in the afternoon. The car was ready for pickup and Yamen helped with closing out my old lease and I was on my way. Easily the best car buying experience I have had in the 20+ years in doing this. I highly recommend this place, all around great experience!

I’m extremely satisfied with the experience I had at Kelly Jeep because of Yamen Dallaji, he was phenomenal! This had been my third dealership that I had visited in the same day, and it was the last because of Yamen. He was compassionate and extremely knowledgeable about the 2 model Jeeps I had been interested in. I ended up choosing the Jeep Grand Cherokee Laredo, which I am in LOVE with! Yamen is a true professional and he made the process simple and easy; which isn’t always the case when buying a new car. If you’re in the market, I would highly recommend that you go see Yamen. He made the deal very comforting; I wasn’t hassled in the slightest bit. If he stays, then I’ll be back to deal with him again and again! He answered 100% of my questions and put my mind at ease. The day that I picked my Jeep up he spent an hour with my husband and me going over every detail and aspect of the truck so that I was fully aware of how to use everything. I will certainly be referring all family/friends to Yamen and Kelly Jeep of Lynnfield, everyone we worked with was great. Thanks again!

Great experience with Alex and his team at Kelly Jeep. No run around from the sales guys and the close attention to what I was looking for made the process simple and effective. Thanks guys.

A little disturbed that an alignment cost 149 when I bought tires. Seemed excessive The service person was very friendly and was very knowledgeable, prompt, and thorough

Without my an appointment they were able to fix my car in only a two days. Artis is the best. They even addressed another issue and were able to fix at same time.

Bought Chrystler Pacifica in early September. Car has been in service for almost a month (3 times /a week each time) due to heated seats coming on randomly. I was first told issue was fixed with software update... Not true. No such update. Two people in service have seen the seats come on ... No fix. They have said, when pressed, they have no idea how to fix the problem. There has been NO communication; I have had to call to get any update on my car. Yesterday, I was told I would be called with an update (after car has been in service for over a week). No call. The loaner car that was given is unsafe.. The backup safety does not alert when car is close to another. We have had 2 near close calls. Sadly, we were asked to give a "10" recommendation in order to get a "deal" on our new car purchase.. Hmmmm

Melina and all your staff were great Your management team got me into your service department so fast. I’m sorry I forgot the gentleman that got me in I think his name was Reece. Thank you for your great service.