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Kelly Jeep Chrysler

(1,421 reviews)
Visit Kelly Jeep Chrysler
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award
New (866) 381-2794 (866) 381-2794
Used (877) 497-0535 (877) 497-0535
Service (877) 219-7155 (877) 219-7155

Reviews

(1,421 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kelly Jeep Chrysler from DealerRater.

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Oil change

I was very happy with my service josh was very professional .i enjoy express service it’s great for people who have a very busy life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are glad to hear that! Thank you for sharing your service experience with us.

Best Sales experience - Sales Consultant I ever worked with!

I had decided I wanted to trade in my BMW for a Jeep Wrangler. The Sales Consultant Niko Qirjazo was great, clearly different vehicles and he wanted to ensure I purchased the right vehicle for me. Niko reviewed all models; benefits to what my requests were. Niko was patient, very knowledgeable, countless days and hours each day he worked with me with a smile and so much patience. I finally selected and went through the leasing process, he was there every step of the way to answer any and all questions. When I went to pick up my Jeep Cherokee he reviewed the entire Jeep with me and ensured that I completely understood how to take off the roofs and put away along with phone setup as well as all the other features that he knew were important to me. The entire Dealership worked with me through the financing and selection process. I would highly recommend Jeep Kelly Lynnfield and asking for Niko Quirjazo, you wont be disappointed, rushed or feel as your thoughts don't count , I love my Jeep, so excited as this is now part of my NEW lifestyle. Sandy House, Danvers MA

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you Sandy! We are happy to know that you had the opportunity to work with Niko and he was so accommodating. Congratulations on your new Jeep!

The best I’ve ever had

My wife and I bought several brand new cars throughout the years, but last week we had the best experience of all with Yamen Dallaji. He was extremely helpful, he gave us proper attention, he cared for our situation, and everything was explained throughout the process. Everything was quick, we got our car same day we were happy that day and we love our new car!!! Thank you Yamen and thank you Kelly!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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2 people out of 2 found this review helpful.
Dealer response

On behalf of Yamen, thank you! Your review means a lot to Yamen and the rest of us here. Enjoy your new car!

Excellent experience

Great service with polite and helpful staff. Multiple family members of mine have purchased Jeeps here and I am satisfied with the dealership to say the least.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate you and your family's loyalty to us! Thank you for taking the time to share your review.

Excellent experience!!!

From the moment we were greeted by Yamen the entire process was smooth and painless. Yamen took his time to explain the features and their benefits. We highly recommend him to everyone looking for a Jeep. Prices are very competitive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We love to hear that! Your recommendation means a lot and we look forward to working with you again!

My customer experience at Kelly Jeep Lynnfield

Yamen is an excellent salesman. He is well versed in all of the Jeep and Chrysler vehicles. I have leased/purchased several vehicles from Yamen and I would recommend my family and friends to him for their needs. Additionally, Artis in the service dept has been very courteous and helpful on any service visits.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.
Dealer response

Thank you! Yamen always puts the customers first and we are glad to hear that you had nothing but a great experience with him. We also thank you for sharing your experience with Artis. Take care!

Very pleasant experience overall

Lizzy was great to work with. Never pushy, always listened carefully to any questions or concerns I had. We came to an agreement quickly and she followed up with me in the following days to make sure everything went smoothly. Great customer service from her and everyone I dealt with at the dealership. Would recommend them and use them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Jim! We are are happy to know how great and attentive Lizzy was to work with. We really appreciate your recommendation-please let us know if there is anything else we can do for you!

YAMEN IS SIMPLY THE BEST!!

I've owned multiple different vehicles over the course of my lifetime, and I have also been to several different dealerships. The difference is evident when working with kelly jeep and in particular with Yamen. He truly and sincerely cares. He wants to get you the best price for your vehicle, but aside from price he is just a genuinely compassionate caring individual. I highly recommend! I won't go anywhere else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.
Dealer response

That really means a lot us! We truly appreciate hearing how great and attentive Yamen was. Thank you for your recommendation and we look forward to working with you again!

Great Customer Service!!

As always this Dealership provide the best customer service. Wide Inventory and very experienced and knowledgeable Sales team. My recent visit I was greeted by Yamen Dallaji who was extremely professional and very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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2 people out of 2 found this review helpful.
Dealer response

That's great to hear! Delivering the best customer service is a top priority here and we are pleased that you experienced that. Thank you for sharing.

Amazing experience

Yamen Dallaji was incredible! He went above and beyond to make sure I buy the car that meets all my needs. I highly recommend him for anyone in the market. You will be happy dealing with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your review is much appreciated! We are happy that you got to work with Yamen and that he was more than helpful. Thank you!