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Kelly Jeep Chrysler

(1,421 reviews)
Visit Kelly Jeep Chrysler
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award
New (866) 381-2794 (866) 381-2794
Used (877) 497-0535 (877) 497-0535
Service (877) 219-7155 (877) 219-7155

Reviews

(1,421 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kelly Jeep Chrysler from DealerRater.

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Lizzy was amazing!!!

Lizzy was one of the best salespeople I have ever dealt with. She was not only so sweet, but went above and beyond to help get me my new Jeep. Everything was so smooth and easy I actually forgot I was buying a car, which says a lot! All around, best car buying experience I think I have ever had.I'll see her again for sure!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Lizzy is the best!!!!!!!!!

Lizzy made my experience very fast and smooth! She definitely tends to your needs and makes every possible effort to ensure everything is perfect even after bringing your vehicle home! For myself getting into a new vehicle after the same car for 13 years it was a scary thought but with the help of Lizzy that scary though turned into a incredible experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great experience due to my salesperson, Elizabeth Lam!

Elizabeth was extremely helpful and responsive to all of my many questions. I would recommend her to anyone! I know that she worked hard with Ilya to get the deal I wanted for the Jeep I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Elizabeth lam was great !

Great service from Lizzy Lam and Aaron Santana, very knowledgeable and personable. They were not pushy and were able to work with me to get what I wanted but also could afford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

AWFUL experience

If I could give a zero I would. The sales rep and finance department signed a binding contract with me telling me that I purchased a Jeep Cherokee trailhawk elite. I come in the following day to drop off the certified check and now they tell me they registered the wrong vehicle in my name and that I owe them an additional $5,000 if I want the trailhawk. I told them I want a full refund. I’m still at the dealership writing this review - I’ve been here for 2 hours so far. Why should I pay for their mistake? Totally disappointed and NEVER coming to this dealership ever again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Fantastic, trustworthy, knowledgeable customer service

Chris is a friendly and professional salesman with an impressive amount of subject matter expertise surrounding all of the different types of vehicles he works with. As opposed to the stereotypical "sales pressure" some dealerships and sales people use, Chris manages the sales part of the position with professionalism, honesty and approachability, allowing his helpful questions of what you're looking for coupled with his knowledge of the job to help guide your decision. I would highly recommend Kelly to friends and family based on my very positive experience with Chris.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Smooth and enjoyable experience

Chris is extremely professional, honest and friendly. He was patient and not pushy. Chris was very knowledgeable about the different models and knew what inventory was in stock. He made sure my trade in went smoothly and followed up with me throughout the whole process. I really enjoyed working with Chris and highly recommended him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Elizabeth was fantastic! Love my new 2019 Jeep!

Elizabeth was fantastic to work with! I felt like I got a great deal! She was very understanding and accommodating throughout the whole process. Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Jeep wrangler

Chris is a great and a very professional salesman. I told him everything I wanted in a jeep and my budget and he made it happen. It was a stress free, easy, friendly experience. I bought a preowned jeep that's like new. I 100% recommend Kelley Jeep and Chris to anyone looking for a jeep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Comfortable and easy

Elizabeth is very knowledgeable about everything you need to get a car purchased, and really a pleasure to work with. She was also great at helping with my trade-in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.