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Kelly Jeep Chrysler

(1,421 reviews)
Visit Kelly Jeep Chrysler
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award
New (866) 381-2794 (866) 381-2794
Used (877) 497-0535 (877) 497-0535
Service (877) 219-7155 (877) 219-7155

Reviews

(1,421 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kelly Jeep Chrysler from DealerRater.

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Trade & purchase

Contacted by Justin for a trade in appraisal. Met with Pablo & he had that done. Showed me the 2017 model, took his time to scour the lot for a variety of colors to choose from. Was a pleasure working with Pablo & the rest of the team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

5 star rating 10 star Dealer !!!

Purchasing our New 2017 G C Jeep was unexpected after an unfortunate Car Accident ... all is healthy !!! Well so glad we DID !!! What a week to celebrate !!! The Patriots WON the Super Bowl !! We had a major Snow storm !!! With all that going on this dealership made it easy and very accommodating! Everyone from the General Managers to the GREAT Salesperson Mike Silvia to the office account person Christine ... What a team ... They worked with our budget and we did not feel pressure !!! I love my New Jeep !!! Feeling safe driving this beauty in New England weather ... Thanks again Mike for your professionalism and warm service R Bruzzese

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best car buying experience in a long time

Both Mike and Alex were interested in making a deal work and they stayed with it till we had one. They were neither pushy nor difficult to communicate with. We all knew where we were headed and I bought just a little more car than I had walked in for and am very pleased with my Kelly Jeep experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Express Lane review

Great and fast service in Express Lane. I've used other dealer in the past because of location to work but you are by far quicker and more customer involved. Your service advisor asked, after technician informed him, if he could replace cabin and air filters as they were dirty. Nice touch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Willingness to work within your budget

Mike was extremely helpful to work with. We had a tight budget to work with and Mike made it happen with the car we wanted. Mike is professional and super easy to work with.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Positive buying experience

Mike is a nice guy who was knowledgeable, responsive and helpful. I will definitely use him again, and recommend him to anyone looking to buy a Jeep. Thanks again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

excellent

artis was very helpful and he explained everything, it seems however that everythoing I do on the car is near $500 per visit very high

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great Experience

Mike provided excellent service from start to finish. Very professional, helpful and friendly. They made the process easy and they made my dream car affordable!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I never write reviews but........

Michael made me and wife feel very comfortable during our hunt for a new car. He went above and beyond. There was never a point where i thought i was dealing with a car salesman. He gave us all the information we need to make the decision. At no point did we feel obligated to buy and that was a very comforting feeling. He communicated everything and let use know exactly what was on the table. I am extremely happy with my new vehicle and i am also happy that i was able to work with a salesman that had my best interest in mind throughout out the entire process. Thanks again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

They make it easy

Mr. Burke and Saba make it easy. From scheduling to picking up the finished car, everything when smooth. I highly recommend this dealership for buying, leasing, or servicing a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.