Lexus of Naperville

Nestor is fantastic. Knowledgeable about the vehicle, great attitude, and helped us get a deal. I will be a repeat buyer from Nestor. Thank you.

Thank you Robin for being exceptional. I felt welcomed and that my business was a priority. You made my husband and I feel comfortable while demonstrating superb hospitality and service.

My wife drove a new loaner RX350 when her GX was in for the airbag recall fix. She’s always liked the ride and comfort of the seating setup,but had thought it was too egg shaped In previous model years. When she learned Lexus offered zero percent on a few models, we went to see our favorite sales guy, Rick Van Pelt, who’s helped us purchase 3 previous vehicles. This time was no different as Rick worked a great deal for us and threw in some Lexus swag even after the deal was closed. Even the finance guy was fast and friendly this time too. The customer service area is great and the free car washes are a plus. Looking forward to an IS-350f sport in the near future.

I’ve been working with Robin for over a month and was always available for questions that I had. Once I decided to move forward with the buying process, they were willing and able to earn my business and they did a great job doing so. I will refer and continue doing business with Lexus of naperville in the future.

Bought my Lexus RX 450h a couple of weeks ago and couldn’t be happier with my purchase. Dan Foster made us feel comfortable and most importantly we didn't feel any pressure (which I so appreciate).

Thanks so much for the honesty and knowledge regarding my recent purchase. Nestor and Moe made me feel at ease when dealing with the whole process of buying a car. They were very accommodating and flexible to meet my needs. I would highly recommend Lexus If Naperville.

Nestor met us when we entered the dealership. He was very patient in explaining to us the main features and differences between the model of cars we were interested. He also accompanied us in test driving the car to further illustrate its useful features. All this was very helpful in our decision making for the purchase. We love the car we bought and enjoyed completely our experience at the dealership that day.

Thank you Dan for great customer service! You go above and beyond to make your customers feel comfortable with decisions that need to be made.

I found the user-interfaces for the technology on my new red Lexus ES300h to be intuitive. But I still needed a tour around this digital/graphical landscape. Michael Comer was recommended to me by Scott Sharrow, Sales Consultant. Michael gave me this tour, which was hands-on, practical, and comprehensive. Michael was knowledgeable, engaging, and willing to answer all my questions. This was time very well spent for me.

My experience with Lexus of Naperville (LON) was fantastic. I began my search online at various sites after finding the exact vehicle I wanted I e-mailed LON. I received a call from JD and from the very first conversation the experience was good. I related to JD I knew what vehicle I wanted. I also related I was at the mercy of family and friends, in that I was coming from a long way. JD was kind enough to suggest assistance in my getting to LON. Fortunately my transportation came through. When I arrived JD was unavailable but did leave me in the very professional, capable and pleasant hands of Nestor Urrutia. I had the best car buying experience I have ever had with LON and Nestor, he was very knowledgable about the vehicle and the process. I love going to the LON test drive track, it gave me the oppurtunity to experience the car in a way a general test drive would not. Nestor was excellent. I even found the financing experience smooth and enjoyable. Joe Castillo provide a great and pleasant service. The experience has been great from the beginning til now, because this is not the end of my relationship with LON.