First Acura

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
83 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 13, 2019

    Very helpful, explained everything, also helped reduce cost, while still taking care of everything my car needed. It's hard to trust a car dealer or mechanic.... After leaving there not only was I happy with my experience, I now have a service department and dealership I can trust.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 24, 2019

    Philip was very helpful and courteous. I look forward to having my vehicle serviced by First Acura and Philip for the lifetime of my vehicle

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • July 5, 2018

    Quick and convenient. Service rep was great and the facilities were great. They finished in the time promised and explained everything to me at the outset

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 1.0 out of 5
    August 19, 2019

    We were loyal customers bought our car new and had it serviced at First Acura for 11 years. Service was good except for last to visits. No one called... to let us know what was going on I called several times. Repaired one thing that they assured would fix problem, it did not.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    June 21, 2019

    Service was great, kept us informed of time for pick up. Would recommend First Acura. The extra drive from Cape is worth the trip for good service.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    May 4, 2019

    I bought my car (07 TL types S) new from first Acura and have always had it serviced at the dealer. The level of service has always been top notch from... day 1. Tom in service is the reason I keep going back, he takes the time to explain all the maintenance items (doesn’t push for unnecessary service items) and provides great prices for the work done. Considering buying a new car and i have no doubt it’s going to be from first Acura. Acura delivers great and exciting products and first delivers the service you deserve. Great work from all at first but Tom is definitely the reason they’ll keep my business.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 4, 2019

    I went to First Acura because I found Craig who had sold me my last 2 RDX’s. He is knowledgeable, friendly and no pressure. Everyone there was so nice!... My whole transaction was seamless. I had a few questions about the technology and I went back and Craig was so patient answering all my questions.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 2, 2019

    Let me begin by saying what a great experience I had at First Acura located in Seekonk Massachusetts. From dealing with internet sales manger Caitlin... Eaton, sales manager Bill Sides, finance manger Bruce Grabert. Finally My sales advisor Craig Boudreau was a top notch professional who went above and beyond my expectations. Thank you again for a pleasurable car buying experience!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 18, 2019

    We purchased a used car here. Overall great experience. Sales reps l, owner, finance person all very nice and polite. They put best price on internet with... very little room to negotiate.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 20, 2018

    It was a no pressure sale. They have a very professional and friendly sales staff. Smooth transaction and paperwork process. I would absolutely purchase... another vehicle from them in the future.

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    Shopped for a used car
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