Reviews
Great Service
Great experience, the service manager (Vinny) really helped me to figure out what should be done to my car. He was very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you taking the time to work with us, Frank -- and coming "over the mountain" to do so!
Best Car Buying Experience I've Had
Ora did a great job at helping us zero in on what we wanted (we ended up leading) and was patient throughout the process. All people involved were kind, courteous and patient. We never felt overly pressured, just pressured enough into finding the right car to suit our needs. For that, my wife and I are grateful. Excellent service from Mitchell, would like buy from again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The pleasure was entirely ours, Danielle -- enjoy the new Impreza!
Mitchell Subaru
I have been coming to Mitchell Subaru for years because I trust them. They are always courteous and friendly, very fair pricing for vehicles and service. I would recommend them to anyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Your positive recommendation (and review) is our most valuable form of advertising; we thank you for your trust!
Great Service Great Facility
My present Forester Subaru is my 4th Subaru. I've recommended the Subaru to most of my friends and I am very happy with your staff's efficiency, curtesy and overall expertise. My next car will still be a Subaru
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We couldn't ask for any more loyalty to the brand than this -- thank you, Lily!
52,500 Service, Safety Check, Oil and Filter.
From setting up the appointment, reminders on e-mail and phone messages, performing the work and follow-up on explaining work that should be scheduled for the future, Mitchell Subaru did an outstanding job throughout the process. Vinny in Service did a great job of pulling everything together.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the positive assessment, John -- Vinny is a great example of our work ethic, and an invaluable part of our team!
Liam P and Josephine O'Leary
We recently bought a car at Mitchell Subaru. Jay Barnard was the salesman, he was excellant, knowlegable and courteous. He made our experience a pleasant one.This is the 6th car we have bought at Mitchell Subaru Jay Barnard has been the salesman we have dealt with in our most recent purches and we strongly recommend him to our friends as they car shop.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the time spent with Jay and the rest of us, and for putting your trust in the Mitchell organization. We look forward to continuing that positive experience when you return for scheduled maintenance in the years ahead!
Mitchell Subaru is why I buy Subaru.
Mitchell Subaru is why I buy Subaru. High quality professional people plus the world class performance of Subaru makes it a no-brainer. Go to Mitchell Subaru. See Vinny Trigilio (service agent), tell him Paul K. sent you. The Subaru trained mechanics in the back will heal your car, Vinny will heal your worry. Trust me. I am not an easy customer to please. But Mitchell Subaru does it every time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Earning that trust is of absolute importance to us, Paul, and we're honored to have you as a long-standing customer. Thank you for your business, and your assessment!
routine
This service included a recall and 30,000 mile service. All went well. Ogden is always courteous and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ogden is an essential part of what we do here every day -- thank you, folks!
Service Review
Staff at Mitchell Subaru are efficient and courteous.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Two of our key goals in the service department, efficiency and courtesy. Thank you, Susan!
Another great experience at Mitchell.
This is my second Subaru from Mitchell, and I've recommended both my brother and husband, who have also now brought Subarus there. Greg Wheeler always is very good at meeting my budget. I don't feel like they try to convince me of additional add-ons unless I ask about them. The process is fast and easy, and I feel a level of trust with Mitchell that you just don't get at other dealerships.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
That trust is our ultimate goal, Sarah, and we're so appreciative that we've earned it. We hope the new Outback is as reliable and enjoyable as your Impreza was before it!
