Reviews

4.2 out of 5 4.2
161 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    September 8, 2018

    I just bought a used CR-V here, and JD (Jeff) was knowledgeable, transparent, and so pleasant, as was everyone I dealt with. I had a problem 2 weeks... later with a tire ,and Sales Manager Tobey replaced no questions asked. I was so worried that I'd have a battle on my hands, buying and also with the tire. Surprise...they have integrity!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 27, 2018

    Such a great place to go for service! The quote was fair and the final bill was even less than they quoted me! The staff is so friendly that during my... one hour visit for different people offered to get me refreshments!

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    Came in for service or repair
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    1 people out of 1 found this review helpful. Did you?
  • April 3, 2017

    I just purchased a Honda CR-V EX this past Friday. My salesperson Robert made this experience fast, and pain free . He was friendly, respectful and knowledgeable.... Honestly every employee I encountered that afternoon were courteous and seemed to really enjoy their job. I will definitely recommend Cardinal Honda to friends

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    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    March 24, 2017

    We now own two Honda CRV and from the first experience with Cardinal Honda we have been very pleased customers. Our 2006 was recalled for an Airbag matter... and when arrive the service department was very accommodating and stated would take approximately 2 hours and then offered me a car for the day which I have never had with other dealerships. Our service rep Mark was very happy to help where he could and explains all about the car before leaving the lot. I would recommend this dealership to anyone who asked in future endeavors of a car dealership. VERY SATISFIED ¿

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    Came in for service or repair
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    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    February 15, 2017

    The salesperson I spoke with seemed friendly when we met in person, but he was rude to me when I told him that I couldn't part with my money for the prices... they offered. When he told me today about a new car on the lot he thought I might be interested in, I told him I wasn't interested because the mileage was too high in my opinion for the price. He told me "we're the experts". While I appreciate that they may be "experts" on their inventory I don't appreciate being belittled when I politely declined their offer. Before I came to Cardinal, I'd heard that they were rude and difficult to work with by several, unrelated parties, but I had no idea that they could be so rude and belittling to someone who's trying to spend tens of thousands of their hard earned money wisely.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    June 3, 2016

    If you want an easy and pleasurable car buying experience, Cardinal Honda is the place to go. Kenny, the sales associate, did a fantastic job in searching... the inventory for me and finding me a handful of cars that would fit my needs. As we test drove a few different models he helped me narrow it down to the Civic LX that I ended up buying, and did so in a non aggressive/low pressure manor. After I found the car and was certain it was the right choice, Chris the business manager, helped tailor its financing. The whole process was easy, and I felt very comfortable with everyone working on getting me into a new car at this dealership. I would highly recommend Cardinal Honda to anyone searching for a new or used car!

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    April 23, 2016

    I would like to than the folks at Cardinal Honda for employing such a professional, friendly, family oriented staff!~ Especially to my sales representative,... Bob Guffey. From the moment I arrived at Cardinal Honda I felt like I've been there before by the way I was greeted. I'm a shopper, but after visiting Cardinal Honda I was convinced this was a one stop shop. On my second trip with my wife and two kids, it even got better. This was such an easy buying experience that it is had to capture all the bood in one written review. Bob's patience and demeanor are above merit. I feel as though he became part of our family. He even spent time with my two young children while my wife and I spoke in private about the wonderful vehicles we saw and test drove. At the end of the evening we purchased our new Honda CR-V and love it! The final experience with the Business Manager, Chris, was seamless and smooth. In no time I was on my way in my new vehicle and truly loving life. I plan on coming back for their next free luncheon to promote this superb dealership.

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  • 5.0 out of 5
    March 25, 2016

    Today we purchased our first Honda and a family car for our growing family. Robert was our sales man and he was fantastic. Never made us feel pushed or... rushed. It was just a truly enjoyable experience and we love our new 2016 CRV EX! Thank you Robert!

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    Shopped for a new car
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  • 5.0 out of 5
    March 22, 2016

    I purchased a 2016 Honda Pilot a few weeks ago from Peter Schmidt at Cardinal Honda in Groton, CT. This dealership is amazing - they are so professional... and easy to work with. Excellent communications, no pressure atmosphere, every person I dealt with was very professional and great to work with. The facility itself is beautiful and comfortable (don't make you feel pressured like some dealerships). It's well run and everyone is very knowledgeable with their portion of the transaction. They are very fair with trade-ins and kept in touch throughout the process. I felt like part of their family when I was done. This was my 3rd purchase using this dealership and I highly recommend them to anyone in that area, or willing to drive to work with a good dealer! (We do - we drive an hour to work with them - and every bit of it is worth it!!!) Ask for Peter Schmidt too - he was super to work with. My first experience working with Pete.

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    Shopped for a used car
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  • 5.0 out of 5
    March 18, 2016

    My husband and I had an excellent experience at Cardinal Honda in Groton, CT. Everyone we met was very courteous and polite. In particular, our salesman... Robert Cushman, Jr. was wonderful. Mr. Cushman is very knowledgeable about the product he sells and his style of selling is one that makes the buyer comfortable and at ease. He patiently answered all of our questions and explained all of the controls in great detail. There was no hard sell or pressure. He was friendly, informative and professional. He brings honesty and integrity to his profession! We will gladly recommend anyone looking for a new or used car to go to Cardinal Honda in Groton, CT and ask for Robert Cushman, Jr. He is an honest salesman!

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    Shopped for a used car
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