Mercedes-Benz of Paramus

I had an awesome experience with Jieun. She helped me pick out such a great car. She was very knowledgeable,helpful and friendly. Would recommend her to anyone. This dealership has the best service.

Majid was amazing throughout the entire purchasing process!! Helped me figure out the details of deal from beginning to end. Was upfront with everything and played no games. Also, touch base with me after purchase to make sure all was well. Thank you for a pleasant car buying experience. Would highly recommend. Juan in finance and John sales representative also assisted with the deal and were helpful.

Such a professional, open minded and helpful sales manager as Jieun Chun is the real gold for the industry and Mercedes Benz of Paramus as well. I wish to see more professional people like her everywhere.

The worst customer service ever !! Punch of crooks and professional GANGSTERS, they’re the greatest @ giving u the runaround.. @ the end they tried to get someone speaks my own “ language “ to avoid fixing a dent on my 80k SUV it was there when I purchase the vehicle. They don’t even deserve one star .

She has a lot of energy and first finds out what I need and tells me what I need. She did her best to fit my budget, and she didn't forget the kindness and detail during the long processing time.

Excellent working with Andrew. Very honest and transparent about everything. Worked hard to get me all the information I needed and he made the whole process simple and pleasant. Easy to work with and I recommend him to everyone.

do not go to this dealership. The finance representatives scam people on maintenance packages and ask for first monthly payments when actually reflecting at due at lease signing. You end up paying more than you should. Stay away from these unethical individuals.

just got my new 2020 GLB250!! Jieun chun is very professional and she knows what customer needs. Very happy with the deal and luv the new car. Definitely I will go with my next one with her. HIGHLY Recommend! Ask her any question you have!!! She will find a solution!!!

A very good salesperson from start to finish. Very good at communicating and went over the details of the car that I purchased. Would recommend Joel!!

I just purchased a car at Paramus Mercedes. I have been exposed to countless car dealers and sales people over past 30 years, and I can confidently say that this was by far the best car buying experience. The staff is professional, honest, courteous, and highly efficient. All negotiations on the price etc were done over the phone within 30 min or so (and I got a very good deal), so I just drove to Paramus a couple of days later to finalize the paperwork and pick up the car. I must specifically mention the name of the sales person whom I worked with - Richard Leonardo. This gentlemen demonstrated outstanding performance, he is certainly by far the best car salesman in my experience - extremely efficient, excellent and quick responder, honest and helpful. I strongly recommend this dealership, and if you decide to go there for a car, ask for Richard Leonardo - you will not be disappointed!