Mercedes-Benz of Paramus

Jeff is super professional and really trying to help me find my ideal car, different from other dealers(who are really just want to get out the money from your pocket). This is my first Mercedes Benz, but I will definitely come back to Jeff for my next one. Again, great buying experience and thumbs up!

Joel was amazing from the moment I walked in to when i walked out with my brand new car. He educated me on the vehicle i wanted as well as others. He was honest and made me feel comfortable with my purchase.

Jieun Lee was very friendly and knowledgeable. Great experience! At first the car that I wanted was not available in the color that I wanted. Jienu pulled strings and made me one happy customer. I will definitely recommend her. You guys are lucky to have her on your team!

I am telling you......never going to find best dealer like this. Jieun is very professional in every single details of work from beginning to end. explanation, finding a best car for your budget, making efficient handling massive amount of paper work and makes it simple to buy a car. Never had this kind of experiences....exceeded my expectation. What can I say......""""YOU ARE THE BEST IN THE TOWN"""""""

This is the worst dealership I have ever been to. I got physically sick from a hybrid car that had never worked even when it was at the specialist going over the car told sales they didn’t care. Worse I went home to charge it myself and I was intoxicated with fumes and I couldn’t breathe . I ended up st the Pulmonoligist and was put on steroids and sent home with a nebulizer breathing system to do at home 6 times a day. In all my years of having asthma I never needed this machine. I left the car at the dealership after one day and had to plead to get refunded. No I get a call from Mercedes financial a month later I am in collections for a car I don’t own. Avoid this dealership completely unless you want to risk your health and credit. General Sales manager and General Managemt is aloof to customers and their needs

BEST EXPERIENCE- EXCEPTIONAL SERVICE Jieun Chun made this whole process seamless. She by far Exceeded My Expectations- I would recommend you work with Jieun Chun- Mercedes Benz Dealership of Paramus is the Best Dealership!

MB of Paramus has "earned" our business yet again! With so many car dealerships available, the opportunity to work with any number of dealers is vast...The questions that drives me to choose this dealership for the sixth (6) time is because this MB of Paramus team listens to us as the customer. Our sense is that the team operates from a service excellence platform. To perform at this level you need a group of seasoned professionals who know how to take care of their customers. To have a great team who must have great players and there are no better players than those we worked with during our most recent lease negotiations... From start to finish the following team member's offered exemplary service. Debbie Chorny the absolute best of the best , she is the impetus behind the team - the one that makes it all come together. Debbie knows how to make sure that everyone is on the same page. Debbie's' commitment to excellence is to stay in lock step with the client by making sure everything is handled to the highest of standards. Simply stated.. Debbie Chorny is amazing!! Osiel Mancha in Sales will do whatever he can do to ensure 100% customer satisfaction Osiel (OC) will always make sure that everyone comes out a winner... From the client to his internal team, OC doesn't stop until the job is done right!! Teresa Zarour in Service although new to the team, clearly fits in perfectly as she prides herself on making sure that all details are in order and no one misses a beat. Teresa is exactly the kind of person that you want to work with in Service...after all it is about not only taking care of the customer but equally as important taking care of your car... Tom Moliterno- Product Specialist.. As the Mercedes Benz product evolves, you want your Product Specialist to be so incredible informed on how the car operates and then be able to clearly communicate how best to maximize the benefits and features of the new vehicle. Not only is Tom the epitome of Product Specialist … he has the patience of a Saint - A winning combination... Dennis Adams the one that everyone reports to.. Dennis runs a fabulous organization by empowering his team members to be the best that they can possibly be... All in all , as a customer, you cannot ask for better team members to work with and because of this... Loyalty lives large!! As they say... See you when my next lease is up!!!! Thank you Mercedes Benz of Paramus for a great experience!! Your Loyal Customers

This is the best experience ever in buying a new car! I was so comfortable i will definitely recommend others and be a repeat! Thank you Jieun

It was great kind and fast Best service 👍 I will recommend to my friend to go there to check that out. If they look for best dealership.

**AVOID**. Dennis Adams is a joke of a "manager." Doesn't really help or understand the situation the buyer is/has gone through. Bought a "CPO" car that sat there for three weeks because it was clearly not ready to be sold. Had to chase the service center for an update and the worst part was when they had no idea where my car was during pickup. Had the audacity to tell me the loaner they put me in was newer than the car I got - was I supposed to be happy that I'm driving around a loaner and not my own car? Avoid this dealership because of Dennis Adams and the service center alone.