Mercedes-Benz of Paramus

Jieun was wonderful to work with. I purchased a used vehicle for my son, his first car. She understood exactly what he was looking for and made the car-buying process special and educational for him.

I would avoid this dealership at all costs. Joel Castaneda was good but the "sales manager" Dennis Adams is a horrible personal to deal with. I am surprised he's a sales manager with the way he talks to customers. He makes it sound like its my fault the car that I purchased had issues and that I am the one who chose to get a loaner car newer then the one I purchased. He does NOT know how to talk to customers and because of him alone, I will NOT be returning to this dealership. Avoid at all costs.

I Received impeccable service and will continue to make purchases at this location. I bought a used car and had many fine selections to choose from on the same day as my visit. Derrick was very humorous and made me feel at ease with such a large purchase. David was extremely accommodating and reviewed every detail of my transactions. I highly recommend this dealership and these salespeople!!!

I had been recommended to work with Derrick Fox from various customers in our community. After hearing he moved to Paramus I was apprehensive due to a much closer dealership. After going to that dealership and having to wait 15 minutes for someone to even approach me I took the Hour and a half commute and thanks to Derrick and David I bought the car the same day, picked it up the next day filled with gas, sparkling, and small gifts of appreciation. Highly recommendable!

My experience with Robinson at Mercedes Benz of Paramus was superb! I did the entire process over the phone while working and picked up my new E350 the following morning. No stress at all and numbers were just right! The entire staff was very friendly... from the reception to the finance department they all valued my business and treated me with respect. Robinson will work with you to get you the car you want at the price you want with no hassle and at record time!

Jieun was so helpful and welcoming, she was straight forward and answered every single questions we had. I am so happy with the overall service and I look forward to working again with her in the future.

This is our second time working with Jieun and we are very happy. She found us the perfect car and made the whole process easy, quick and fun. We highly recommend her to anyone looking for a Mercedes !

Like any place of business, the dealership is as good as the team that works there. Jieun Chun will take amazing care of you and you’ll have a great experience when buying or leasing. Mercedes. She really made it stress, hassle, and haggle free! You have to see Jieun!

Jieun is knowledgeable, helpful, kind, and considerate. She made the whole purchasing experience wonderful. We will be sure to recommend her and your dealership to all of our friends. I don’t remember all the other names, but everyone we worked with was terrific.

I will only buy from Jieun and service the car with Teresa as they both do everything they promise to do. They are very customer focused.