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Fullerton Auto Group

(360 reviews)
Visit Fullerton Auto Group
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 8:00am–6:00pm
Tuesday 9:00am–9:00pm 8:00am–6:00pm
Wednesday 9:00am–9:00pm 8:00am–6:00pm
Thursday 9:00am–9:00pm 8:00am–6:00pm
Friday 9:00am–9:00pm 8:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:30pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (908) 698-4712 (908) 698-4712
Used (908) 698-4386 (908) 698-4386
Service (908) 698-4116 (908) 698-4116

Reviews

(360 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fullerton Auto Group from DealerRater.

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Heather Hopping in sales is awesome.

Heather Hopping in sales is awesome. She is very detail oriented and very knowledgeable. I would highly recommend her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service department is awesome.

Service department is awesome. Very quick and convenient! Drive thru, drop off, relax in lounge, and get texted when ready.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Thanks to Anthony n Giancarlo for being so kind , at

Thanks to Anthony n Giancarlo for being so kind , at Fullerton service . I'd. Little issue an my new charger and they solve the problem. . I . Strongly recommend fullerton .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

FANTASTIC dealership from sales through service!! I've...

FANTASTIC dealership from sales through service!! I've been coming to Fullerton for years and they truly are honest and fair. Fullerton is nothing like the gimmick dealerships of Autoland CJDR or Sansone CJDR. Just look at their website and see the length of time some of their employees like their Sales Manager Tom Gandolfe have been with them, that will tell you everything you need to know. They also have extremely knowledgeable sales people like Ed Onka who know every aspect of the RAM brand and vehicle line up. I wouldn't go anyplace else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

Nicole Martinez and the service department are very...

Nicole Martinez and the service department are very helpful and polite. They go the extra yard for all their customers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Successfully completed my oil change and tire rotation....

Successfully completed my oil change and tire rotation. Only took a little over one hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The service advisor Jarrett and I believe his boss and...

The service advisor Jarrett and I believe his boss and everyone, were super nice and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

If I could give 6 stars, I would definitely do so. We...

If I could give 6 stars, I would definitely do so. We were traveling in through the area when the check engine light came on in our 1.5 week old Wrangler 4xe. We were able to make our way to Fullerton Chrysler Jeep Dodge RAM and they shuffled things to squeeze us in and quickly diagnose the issue as a loose connection in the cooling system for the electric motor. We ended up having the most wonderful chat with Dean Tuccillo, General Manager of the Fullerton Group. It made what could have been a very frustrating 2 hours into an experience where we felt well taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

I just leased a Jeep from Fullerton. Great knowledge and...

I just leased a Jeep from Fullerton. Great knowledge and services on lease programs and discounts. Lionel Otchere the salesman is one of the best sales reps I have ever worked with. Closed out vehicle and paperwork in one day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I was looking for one Jeep Wrangler in particular in...

I was looking for one Jeep Wrangler in particular in color and package my sales man was Ed onka he made the whole process very pleasant we did most of the transaction over the phone took care of the insurance and the finance over the phone went to the dealer the truck was washed and ready for me outside I was in and out of the dealership in Less than a half hour

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.