The Used Car Factory

This dealership is very helpful, friendly, and fast acting. I stopped in after work and was home in time for dinner with my brand new car. I greatly appreciate the way I was handled and will use this dealership again in the future.

Jody and Brian provided great customer service. After searching for months for a great vehicle with an even better price, they did what they could to make it happen for me!

After looking for two weeks at different dealerships , I came to the End of My Search and Decided to Stop at The Used Car Factory. They Have Great Selection on different Cars ,Brand, and Prices !! What I ended up with before leaving there Lot was My Dream Car , I always wanted.(Didn't expect that one coming :) My Salesman Mr. Donny was very Friendly and Welcoming , knew his knowledge, and Really Helpful. He asked all the right questions and walked me around telling me more details on the type of car i was looking for. Thanks to everyone, I'm very Pleased and i Recommend everyone to stop by and take a visit. Its been great and a Pleasure !! Note:::Vehicles are up to part and very clean. Service there is wonderful and they make sure you're well taking care of :)

I saw the vehicle I was interested in on Craigslist. I never heard of these guys, but I gave them a try. I spoke with both Brian and Donny on the phone and they answered all my questions about the car, therefore I decided to look at the car the next day. When I arrived, the car was ready for my review. The car was in outstanding condition. I test drove the car and liked the way it drove. It was extremely clean inside and out. I noticed there was an slight alignment issue which was immediately taken care of by Dave the mechanic. They did not push me to purchase the car, no heavy handed sales effort. They were very patient with me. They provided me the CarFax which showed it was a one owner car with all required services done to the car. I called them back the next day to purchase the car. When I arrived, the alignment was perfect on the car. I took it for another spin and everything was as promised. We agreed upon a price in short order and then I traded in my 03 Suburban, which they gave a me very fair trade offer. My new car was then taken back for the Maryland State inspection to be completed. The vehicle was detailed in short order and looked great. I then dealt with Steve in finance to pay for the car. It was really easy, they did not try and sell me any extras - no coating, no warranty which I find refreshing. I said goodbye to my old car and drove home my 2009 Pontiac Vibe.

They were very attentive. Mr donny answered all my questions and my concerns about my transaction in purchasing a new vehicle. I truely would recommend friends and family members to their website and or dealership.

Great experience from salesman Donny, Philip, and Brian. They were so helpful and friendly. I told them what I was looking for and they made it happen. I have a truck that I love! Steve in finance was very knowledgeable and friendly and got our payments right where we needed them to be! I will only buy my vehicles from The Used Car Factory in Mechanicsville. This was our second purchase and we are thrilled at the prices and quality of the vehicles. I would and have recommended this dealership to my friends and family.

Everyone at the dealership was friendly and eager to please. I have bought many cars through the years and my experience at your dealership was as good as it gets! Great job.

"The Right Stop" I came when they were about to close, it was raining buckets outside. Tim Glenn the salesman was very patient and helpful with my car purchase. HIs pleasant and fun personality made this a great experience. The service was the best. I would highly recommend this dealer to family and friends. RWeaver2011

Super friendly and were a great help to my special needs concerning buying a car. I would recommend this dealership to my friends and family.

I was very impressed by this dealership when I called and spoke to Donny. Over the course of a few days, I was able to tell him exactly what I was looking for, the issues I was currently having with my other vehicle, and my price range. We were able to narrow it down and find a vehicle that is perfect for my size family. From start to finish, there was no pressure from anyone to purchase something we did not want. This was by far the easiest experience with a dealership I have ever had. I would definitely recommend them to anyone.