Reviews
Write a reviewTHANKS USED CAR FACTORY OF MECHANICSVILLE,MD
Had a great Experience...No Hassle All were very friendly and Helpful.. Great Staff.. Will recommend If you are looking to buy used Vehicle in all Price Ranges They will Have it or can Get IT! LOVE MY KIA....
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fantastic
The staff not only gave me great trade in value on my broken down car but were able to find me a clean car to get me moving again. I would highly recommend this dealership because of it's friendly and helpful service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Purchasing a car
I bought a car from this dealership,the staff were very nice excellent customer service.I want to thank my salesman Donny for helping me out to find a good car that fits me even with the down payment,and Steve the manager he is very nice too and they both worked on me to get a car I want from my experience with them I'm rating them 10 excellent customer service! I am so happy I went to the right place to buy my car. Thank you guys!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nice and Smooth
Had a great experience the getting a used Impala from the Used Car Factory. They were not pushy at all and quickly (and nicely) worked thru the car buying experience. Since I knew what car I wanted the total experience was maybe 1 hour. Didn't have to waste a whole Friday! They even offered to help get my other car back home.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nice Staff
Jody and Steve were both very friendly and helpful, providing a great car buying experience. I would recommend them to my friends and family. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Beyond Satisfied!
Donny was the salesmen that I met when I first visited The Used Car Factory in Mechanicsville, MD. He was super friendly and kind. He never tried to sell me anything he just focused on my specific needs and making me feel welcomed. Iwalked out with the keys to a beautiful Nissan Maxima which I've been wanting for YEARS!!!! Steve & Donny are awesome!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Found what I was looking for, very satisfied!
The atmosphere was very laid back and friendly. There was no pressure or pushy salesmen which made the car buying experience a breeze. They have a great inventory of vehicles that are fairly priced. I definitely recommend The Used Car Factory to anyone looking for a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Team!!!!!
They were very nice and accomodating.Very professional and willingly to work with us.My husband and I had to be at different places and Donny offered to drive the car to our house.He did not have to do that but he offered.I was very touched by that gesture.There are a lot of nice people in the world!!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My dream car!!
I loved working with Jody and Steve.....they made my first time purchasing a car a breeze! I would definitely recommend this dealership and plan to buy from them again! I love my new car and can't wait to show it off
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
awsome experience, great staff!
Had a great experience! Everyone was wonderful and we were in & out of there within a timely manner. No gimmicks and no hassle. We didn't have to wait around half of the day like other dealership experiences I've had in the past! Definitely recommend this friendly company to my family and friends!! From The Mundo Family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
