Skip to main content

The Used Car Factory

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (439 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (439 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

THANKS USED CAR FACTORY OF MECHANICSVILLE,MD

Had a great Experience...No Hassle All were very friendly and Helpful.. Great Staff.. Will recommend If you are looking to buy used Vehicle in all Price Ranges They will Have it or can Get IT! LOVE MY KIA....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Fantastic

The staff not only gave me great trade in value on my broken down car but were able to find me a clean car to get me moving again. I would highly recommend this dealership because of it's friendly and helpful service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Purchasing a car

I bought a car from this dealership,the staff were very nice excellent customer service.I want to thank my salesman Donny for helping me out to find a good car that fits me even with the down payment,and Steve the manager he is very nice too and they both worked on me to get a car I want from my experience with them I'm rating them 10 excellent customer service! I am so happy I went to the right place to buy my car. Thank you guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Nice and Smooth

Had a great experience the getting a used Impala from the Used Car Factory. They were not pushy at all and quickly (and nicely) worked thru the car buying experience. Since I knew what car I wanted the total experience was maybe 1 hour. Didn't have to waste a whole Friday! They even offered to help get my other car back home.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Nice Staff

Jody and Steve were both very friendly and helpful, providing a great car buying experience. I would recommend them to my friends and family. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Beyond Satisfied!

Donny was the salesmen that I met when I first visited The Used Car Factory in Mechanicsville, MD. He was super friendly and kind. He never tried to sell me anything he just focused on my specific needs and making me feel welcomed. Iwalked out with the keys to a beautiful Nissan Maxima which I've been wanting for YEARS!!!! Steve & Donny are awesome!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Found what I was looking for, very satisfied!

The atmosphere was very laid back and friendly. There was no pressure or pushy salesmen which made the car buying experience a breeze. They have a great inventory of vehicles that are fairly priced. I definitely recommend The Used Car Factory to anyone looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Team!!!!!

They were very nice and accomodating.Very professional and willingly to work with us.My husband and I had to be at different places and Donny offered to drive the car to our house.He did not have to do that but he offered.I was very touched by that gesture.There are a lot of nice people in the world!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My dream car!!

I loved working with Jody and Steve.....they made my first time purchasing a car a breeze! I would definitely recommend this dealership and plan to buy from them again! I love my new car and can't wait to show it off

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

awsome experience, great staff!

Had a great experience! Everyone was wonderful and we were in & out of there within a timely manner. No gimmicks and no hassle. We didn't have to wait around half of the day like other dealership experiences I've had in the past! Definitely recommend this friendly company to my family and friends!! From The Mundo Family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.