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The Used Car Factory

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (439 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (439 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very amazing experience!

The gentleman that had helped us were very friendly, very patient, and very prompt. It was an excellent experience for it being our first time buying a vehicle from a dealership! We will highly recommend The Used Car Factory for the friendly atmosphere and the undeniably smooth experience. Thank you for all of your help for a painless car buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mustang GT

This is our second vehicle purchase there and my daughter also bought her car there. Once again the entire staff was very helpful and we are very satisfied. It was a very easy experience maybe the easiest ever!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience

They were very nice and helpful and the prices seemed fair. It's so nice to work with a company that seems honest and doesn't use high pressure sales tactics. It was a pleasure buying a car there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Rav4 purchase

My wife and I drove up from North Carolina to look at a vehicle that we were able to find using the online search tools. The staff were friendly, accommodating, and efficient. The vehicle we purchased is like new and we felt that we got a good deal on it also. They knocked off a couple hundred dollars to help with our travel expenses after we had pretty much agreed on a price. Donny and his wife even led us to a turn off so we could find our way to a beautiful little waterfront area that we were looking for. The whole thing was an enjoyable experience. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Easiest car buying experience ever!

Joe and his team were awesome! My family and I felt very welcomed and comfortable. We greatly appreciate the friendliness, honesty and ease that we experienced during our purchase and will defiantly recommend the used car factory to our friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

A great experience.

Everything was great. They were very friendly and helpful. Everyone worked together to get me taken care of fast. I would return again and refer friends here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Used Car Factory

Very good service!! Would recommend to family and friends. They took the time and had a lot of patience to make sure we got the car we wanted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

awesome customer service

I would recommend these people to everyone, Philip was great as well as Sam,Dave,Steve ,everyone was great. Service dept is great,got in with no wait

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Needed a new vehicle FAST.

As stated, we needed a new work truck with lots of room for tools. We searched the lot and found a low mileage pickup with the features we needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

century used car factory

This place is awesome the people are great and they do whatever it takes to get you approved. I was probably the hardest to get approved but they defiantly helped me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.