Flagstaff Buick GMC

Rectangle 48
Sales 8:00 AM - 7:00 PM
Service 7:30 AM - 6:00 PM

Flagstaff Buick GMC Hours

Sales

Monday

8:00 AM - 7:00 PM

Tuesday

8:00 AM - 7:00 PM

Wednesday

8:00 AM - 7:00 PM

Thursday

8:00 AM - 7:00 PM

Friday

8:00 AM - 7:00 PM

Saturday

8:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2016

At Flagstaff Buick GMC, we're passionate about providing a unique, enjoyable customer experience We want you to feel comfortable and confident during your time with us regardless of your needs, so we take extra measures to ensure total satisfaction.

...



If you're trying to get behind the wheel of a game-changing vehicle, you've come looking in the right place. We have one of the largest inventories in all of Northern Arizona, and our variety of new Buick and GMC models aims to please drivers from all walks of life.
We have plenty of pre-owned cars from all different makes.
We also preform service procedures quickly and effectively.

"Flagstaff Buick GMC "Selling that Hometown Feel""

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
20 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    September 12, 2018

    I called the service department from 90 miles away asking for them to get me in right away as I was working and needed my truck fixed ASAP. A closer dealer... said 3 days wait. Martin at this Flagstaff dealership worked with my time restraints to get me in the same day. Not only did they make me feel important but, they provided me with a loaner car without asking so I could get back to work. Martin called me and kept me informed of the progress of my repairs. I showed up to pick up my car just before they closed. They did not rush me, made sure I was happy, overlooked the extra miles I had put on the car they provided and were very friendly to me. I asked to speak to a sales person as I wanted to find out what it would cost to upgrade my vehicle and I was greeted by a wonderful person from Hawaii which we shared stories and I received the information i wanted. I would buy from him anytime. Now I remember his name. Kieth. He was very pleasant and did not try to pressure me at all. Thank you guys!

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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Russ! We're thrilled that you had such a great experience with us. It's important to us to make our processes as efficient and helpful as... possible. It means a lot to all of us that you experienced that!

  • 1.0 out of 5
    April 22, 2018

    After spending a few thousand dollars problem was not fixed . Later contact went unresponsive . They are good at replacing parts ,at the customers expense... but failed to find the problem.

    3.0 out of 5
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    4.0 out of 5
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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Richard, we are concerned with your review and would love the opportunity to address it for you. Your satisfaction is extremely important to us and ou...r company. Please contact us at your earliest convenience. We would love the chance to talk with you more about this. Hope to hear from you soon. Regards, Flagstaff Buick GMC Team

  • 5.0 out of 5
    March 20, 2018

    Scott was extremely courteous. His quote matched the servicing provided. Thank you

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate you taking the time to share your experience! If you have any questions or concerns, please don't hesitate to reach out. Best, The Flag...staff Buick GMC Team

  • 5.0 out of 5
    November 3, 2017

    The employees and service at Flagstaff GMC were awesome I would recommend buying from them to anyone thanks again.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for this awesome feedback and congratulations on your new truck! It was a pleasure to do business with you and we hope to see you again in the ...future! Warm regards, The Flagstaff Buick GMC Team

  • 5.0 out of 5
    September 6, 2017

    My daughter and I were driving from New Orleans to San Francisco and pulling a trailer, when the a/c on her Hummer H3 went out. Facing a triple threat... - what was the problem, how long would it take (days?) and who handles Hummers - we searched for the best dealer. We finally called Flagstaff, called the dealership, spoke to the parts person who said he had the part. Drove 50 miles to get there, and not only was the team super helpful, but it turned out it was just a loose connection! They COULD have charged me ANYTHING (I had already called about the part) but they DID NOT! They were honest and took care of the problem quickly! I cannot praise this dealership enough!!! If they did this for me, imagine what they could do for you!

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Laura, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear we were able to go abo...ve and beyond your expectations and provide you with an honest experience. Feel free to call or stop by if there is anything else we can do for you. Sincerely, The Flagstaff Buick GMC Team

  • 5.0 out of 5
    April 8, 2017

    I was very satisfied with the service they provided. Can honestly say the dealership stood by thier word of great customer service. I would definitely... recommend this dealership to anyone.

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback. We are pleased to hear that you are satisfied with the service we provided. We appreciate the recommendation as well. We ...look forward to working with you or anyone you might send in the future. Best, Flagstaff Buick GMC Team

  • 5.0 out of 5
    April 7, 2017

    They worked very well getting my car complete after finding some issues during a regular oil change. Loaned me a car so it did not interrupt my busy day... and had my car ready the next day.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the great rating and review, Alton. We are pleased to hear that everything went well for you. Best, Flagstaff Buick GMC Team

  • 5.0 out of 5
    April 5, 2017

    The people were great to deal with. Good service and at a fair price. Will recommend to all my associates.

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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We cannot thank you enough for your wonderful review of Flagstaff Buick GMC and for your referrals! It was a pleasure to assist you and please let us ...know when we can do so again! Best, Flagstaff Buick GMC Team

  • 5.0 out of 5
    March 10, 2017

    These were great folks to work with. They made the purchasing process easy.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Larry, thank you and congratulations on your purchase! We are so very pleased that we could make your visit easy, and we believe that's how every car ...buying experience should be. Enjoy your new car! Best, Flagstaff Buick GMC Team

  • 5.0 out of 5
    January 31, 2017

    Ashley was incredibly helpful and knowledgeable. She put me at ease immediately and paid attention to my needs.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, Sarah, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Ashley was the...re to provide you with such exceptional service! Thank you again and congratulations on your new car. The Flagstaff Buick GMC Team

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