Reviews
Son unos ladrones
Me engañaron en la compra de un jetta se del 2012 cuando lo compre en el 2014 me dijeron que valia de segunda mano 9.000 y con financiamiento 12000 ahora resulta que he hecho 28 pagos sin retraso de 341 y debo aun 12000 el carro tenia ya un choque anterior y dañaron el vin en una reparacion que le hicieron en fin una amarga experiencia
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Great customer service
My oil change was quick and on time. My service provider was easy going and knowlegeable. I will come back again for all my maintenance and oil changes.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thalia, we appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Best regards, Lamay Martin - General Manager - lmartin@palmetto57.com
Great service
Jose Bringus was attentive and very helpful. My car was in and out of the service center in less time then I thought. Great overall service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Eric, thank you so much for taking the time to leave this wonderful review. We're glad to hear that Jose has been attentive and very helpful, and was able to provide you with an overall great experience. If there is anything more that we can do please come back and see us again. Take care! Best regards, Lamay Martin - General Manager - lmartin@palmetto57.com
great service
Great costumer service Got a free car wash an had some tasty refreshments an did not have a long wait was very quick
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for writing this five-star review of our service department, Terrel. For all of our customers who walk through our doors we want to demonstrate world class service and nothing less. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, Lamay Martin - General Manager - lmartin@palmetto57.com
Fast 30,000 mile service on my Passat
Very friendly and efficient customer service advisor I was out of the dealership within an hour. The car was clean, and all the repairs were done the first time around!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mario, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. We are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Best regards, Lamay Martin - General Manager - lmartin@palmetto57.com
Great service
Great personnel ! A big thanks to Jose for the professionalism who promptly took care of the issue I had
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, Viorica and thank you for this great review! We're excited to hear that Jose took care of you! He is a great asset, and we appreciate all he does. Thank you again, and be sure to like our page to catch all the latest specials! Best, Lamay Martin - General Manager - lmartin@palmetto57.com
Outstanding services
Excellent . thanks to Jose Luis and the mechanic team . we are really appreciate their hard work. Thank u all
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for writing about your visit with us! I am happy to hear that Jose and the rest of the service team were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Warm regards, Lamay Martin - General Manager - lmartin@palmetto57.com
Great service and clan waiting area
I've been taking my vehicle to this dealer for over 5 years and they always provide excellent service a very clean waiting area. The service representatives have always provided excellent customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for taking the time to share your feedback with us, Fletcher! We work hard to make sure our guests have an excellent experience. We will share your comments with the rest of the team, and we look forward to working with you again down the road. Warm regards, Lamay Martin - General Manager - lmartin@palmetto57.com
Great experience
Jose was very profesional very nice polite he communicated with me regarding with my car he let me know what type of work and repair I need in my car
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, Judith and thank you for this great review! We're excited to hear that Jose took care of you! He is a great asset, and we appreciate all he does. Thank you again, and be sure to like our page to catch all the latest specials! Warm regards, Lamay Martin - General Manager - lmartin@palmetto57.com
Excellent service
Very well and fast service, I recommend it to anyone having a Volkswagen car. Thanks to all your team work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review and business as a customer, Yoan. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Thanks for the recommendations as well. We look forward to the opportunity to see and service you again in the future! Warm regards, Lamay Martin - General Manager - lmartin@palmetto57.com