Palmetto 57 VW

Had a great experience with this dealership from start to end. Everyone was very welcoming and worked with me to get the right price. The salesman was very knowledgable about the product and gave good advice as to what he recommended and why. I will definitely recommend this dealership to others.

It was a excellent experience overall. wonderful customer service. The selection of cars and colors is excellet. Mr. Centeno was calm and patient.Listen to our concerns and assured us every step will fall intp place.Glen the manager was easy to work with to get to price we both can agree on.

I was greeted by Derric and referred to Martin. He answered all the questions, enabled me to test drive the car and even provided me with some references concerning accessories. Derric was easy to work with, no issues concerning negotiating the price. Even after changing the style of the car the price difference was applied to our earlier agreed upon price without being asked for it. The only not so great experience was that I had to wait a long time to see the FI person. But I was told that a "lawyer" was my predecessor and he read all the fine prints... So, to summarize an excellent buying experience.

I would like to take this opportunity to advise you that I have always been happy with Esserman VW and will continue to be a customer, especially because of the efforts of service advisor, Daisy Zabala (hopefully I am spelling her name right). When filling out the survey, I was in a hurry, misunderstood some of the questions and was hasty in my answers. Daisy is the reason why I continue to be your customer. She is loyal, concerned about the work that is performed on my car, and to speak honestly, I feel as if she does not "rip me off." It is difficult to find people of integrity in this business when I, frankly speaking, no nothing about auto mechanics. I sincerely would like to take this opportunity to express my apologies to Daisy for mistakenly representing her and her work in an unfair light. I wish I could take the survey again and give her all 10s. I will be submitting a written letter to you reiterating what is included in this email to be included in Daisy's file, for I believe she should be applauded for being one of the best, if not the best, service advisor employed by Esserman VW. Please forward this to Daisy. Sincerely - Lucrecia Peralta

MR MANJENCIC AND MR MITRA RAMPERSAD WERE ABSOLUTE GENTLEMEN AND VERY PROFESIONAL. THEY WENT BEYOND THE EXPECTATIONS AND THE CUSTOMER SERVICE WAS EXCELLENT.MY HUSBAND AND I ARE VERY HAPPY AND WILL DEFINETLY COME BACK FOR ALL OUR FUTURE CAR PURCHASES. THANK YOU TO ESSERMAN AND PARTICULARLY MITRA AND BRANI. KUDDOS TO ALL !!!!!

The staff from the sales representative, Martin Centeno, to the general manager and financial staff were very cooperative and friendly. Overall the service was A+! Thank you for being caring and making my 2nd leasing experience a very positive and pleasant experience. Lymarie PRUDENCIO

Esserman VW is the only place we will go to anymore for service and parts. They have excellent customer service, we know the work gets done, and we have never found them being dishonest. Pablo has been the best service advisor. He has gone above and beyond to make sure my husband and I are satisfied. We drive from Kendall all the way up there just for oil changes! They actually want to keep their customers happy! And they have kept us happy for sure!

I've been to rumerous dealers searching for the right car. The instant I walked in I was welcomed and ask how may they help me. Ignacio was my the sales person working with me. Very attentive to my needs and helped me look what I needed exactly. Everyone always had a smile on their face which made me feel more at ease at making this huge purchase. I would recommend my friends to this dealer any day.

PERFECT SERVICE AND SUPPORT! COMPLETE SUPPORT ON THE FINANCING AND GREAT HELP ON UNDERSTANDING ALL THE DIFFERENT OPTIONS! ALSO GREAT SERVICE AFTER BUYING THE CAR! I WOULD DEFINITELY SAY THAT I HAD A GREAT EXPERIENCE AND I WILL DEFINITELY COME BACK IN THE FUTURE!

Great experience. I will recomend this dealer to all my friends. I have had Volkswagen since 2003 from Esserman Volkswagen and 2007 I bought a Nissan Quest from Essermsn Nissan and the quality of work and customer service is great in both dealers. Keep it up.