Reviews
It was nice.
It was nice. They always take care of me. I am grateful. I will go back to get a new cabin filter. Thank you all for all you do!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Alondra who is my advisor was so very helpful in
Alondra who is my advisor was so very helpful in providing me with the information and the professional service I needed to get my car repaired.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Franky Foy was great!
Franky Foy was great! He let us drive the models we were interested in and helped us get a great deal on a 2025 Niro HEV.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the kind words and feedback, Jeffrey! Frankie is an exceptional member of our team. We appreciate you taking the time to review our dealership. Welcome to the Hendrick KIA of Concord family!
KIA of Concord is the best service location in Charlotte.
KIA of Concord is the best service location in Charlotte. There are so many things that this location does fantastically, but I am always blown away by Samantha Mandalke. Every single time, she makes getting my car serviced an incredibly smooth and pleasant experience. She?s so knowledgeable too. Even when I vaguely describe an issue I?m having, she knows exactly what I?m talking about. I cannot thank her enough. If you have the opportunity to request someone for assistance, you should definitely request her. This location also has a very clean waiting area with complimentary water bottles and flavored coffees!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Patrick, we are so happy to read such a great review about Hendrick KIA Concord! We'll be sure to pass along these generous comments to Samantha. Thank you again for your business. We look forward to your next visit!
Zach was super helpful in the buying process, and very
Zach was super helpful in the buying process, and very nice. Im enjoying my new blue soul. I've bought from the concord location before, and have always been happy with the level of service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Zach is an awesome part of our team here at Hendrick KIA of Concord and we are thrilled to hear about your excellent experience with him, Ashley! Welcome to our Hendrick KIA of Concord family!
Motor was previously replaced under warranty and I had to
Motor was previously replaced under warranty and I had to return to repair a antifreeze leak. The staff was very helpful and told me to come on in anytime and they would work me in. The repairs were completed in a timely manor.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Michael Griffin, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Kia of Concord! Thank you, and have a fantastic day!
I had the engine replaced in my vehicle.
I had the engine replaced in my vehicle. Alondra was a great help, made the whole process seamless. Thank you again Alondra for all your help
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Patty, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Hendrick KIA of Concord.
Alondra Acosta was very professional and friendly.
Alondra Acosta was very professional and friendly. She helped me make my appointment and kept me informed of the progress. Hendrick Automotive overall has great customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sonya Smyre, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Kia of Concord. We appreciate your positive review about your recent experience with us!
Issac Powell and Bryan Reese helped me out today with my
Issac Powell and Bryan Reese helped me out today with my vehicle, and did an outstanding job with assessing me, and learned something new. I highly recommend these two for any assistance.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Cassidy, we're glad you had such a wonderful experience with us! Thanks for taking the time to leave a review and please don't hesitate to reach out if you need anything!
I am not happy with what?
I am not happy with what?s going on with my car but that?s not Cresanta?s fault. He is an excellent service advisor and I recommend him to anyone looking to bring their vehicle on for service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Nay, thanks for your praise and kind comments about Josh here at Hendrick KIA of Concord. Your kind words and recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!