Brilliance Subaru

In addition to the oil change and filter service, the technician also reattached a gravel guard, which was missing a couple of those press-fit plastic fixtures, for no extra charge. Occasional small gestures such as that retains me as a repeat customer.

Customer courtesy and professionalism is always appreciated. Very Good

This dealer has always prompt and courteous service and their follow through is excellent.

The General manager was just excellent and the service was tremendous- I did not intend to get another car but the professionalism of the manager and salesperson won me over

Great experience buying my 2017 WRX. Ed was fantastic, keeping me up to date on delivery dates, esplaining the vehicle controls and following up to ensure all was well. No hastle, no pressure, all round great experience.

Dealing with Cindy was truly a pleasant experience. She was very knowledgeable about Subaru's and made our buying experience a pleasant one. We definately recommend her and this dealership if you're in the market for a car.

After a terrible experience at the Subaru dealer closest to us, I asked a friend where he bought his Subaru recently, and it was at Brilliance. The extra distance was worth the trip and the process was as pleasant as a new car purchase can be. We used their internet dept. to get an initial quote and then went in to finalize the deal. The salesman, Ed, managed the process for us and he was excellent.

As soon as I pulled up I was greeted with a smile. The drop off area was incredibly clean for a service area. I only needed my oil changed and tires rotated, but the service was great. Bonus, my car was washed and cleaned when it was returned to me. Overall great experience!

Donna, our sales person was very thorough and personable. She did a very good job of explaining all the features of the car we purchased. We did a lot of correspondence with her over the internet prior to our arrival at the dealership and she was most helpful.

Great Service in the Service Bay! Very professional.