Brilliance Subaru

I was here for a couple of recall issues and my 24,000 mile service. There were no surprises. The waiting room was comfortable and the coffee is decent.

The tire pressure light was on. The tecnician inspected the tires and found a nail puncture. The tire was repaired and the car got washed in the bargain. Great service.

Service was precise and delivered as promised. The loaner was clean and had a full tank of gas. When I picked up my car it was parked in the lot for easy access.

From pulling in to leaving everyone was exceptionaly courteus and helpful,at 7:00 AM. The fellow who checked me in, 7:00 am, Outlined what was to be done and approximate time to complete, I was waiting for car. Tke waiting area is very nice and stocked with complimentary refreshments. While waiting another man came in and explained items they noticed, wiper blades and leak in one tire, he told me what it would cost and I gave him OK to remedy. While waiting I looked at some of the new models, looking to replace my 08 Outback, I spotted the new Impreza, and asked the service Rep. who checked me in if he could find some info on car. He returned with a broucher and I am reviewing it. If I purchase the car I will ask if he shares in the sale.

It seems that I have had a lifetime of bad car buying experiences, there is nothing worse than buying a new car and coming home angry, feeling that you were taken advantage of. Buy Brilliance Subaru was a great place to buy a car, I felt that their online prices were fair as well as the trade-in value of my old car. They were never pushy, very knowledgeable, and everyone was exceptionally pleasant to deal with. At the end of the day I was happy with the car I bought and the dealership experience. I would absolutely recommend Brilliance Subaru to anyone.

The dealership and our saleperson were professional and worked with us to find the right vehicle at a price point that made sense. Read many great reviews about their sales process and service and I would agree that they seem to do business differently than most dealerships.

Found this dealership to be knowledgeable and helpful.

The entire Service process, from being able to choose my desired date/time for the appointment, to the time and the completion of the repairs, more than met my expectations.

My first experience with Brilliance Subaru was a truly exceptional one! Thanks again!

My Experience with Brilliance Subaru has only been a positive one. From giving me the time and information I need to make my decision about purchasing the Impreza, to a free clinic Brilliance offered their new customers I have been very glad for their service. They have been friendly and good advocates for the upkeep of my vehicle and I look forward to our partnership for many years to come. Special kudos to my sales consultant Jay Turner who gave me time and encouragement to make the right decision about an important purchase to me.