Reviews
12000 mile service
I was looking for a good dealer, good service, a good price.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Disappointed
The price on the vehicle was very competitive, but the offer on my trade was insulting. My sales person did not seem to be very happy at all. Maybe he was having a bad day? Wish we could have worked out a deal, but the salesperson seemed to careless.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hidden Gem of a Dealer
Love bringing my car here. Always a pleasure to do business with them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Brilliance Subaru
I am so thrilled to have this dealer move into my area. The staff and customer service is outstanding. Thank you Subaru.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil Change Service
Had a synthetic oil change. Price and service were great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Subaru Outback
The Service person was very helpful. The waiting room was clean and very user friendly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Vehicle evaluation
I recently purchased a used Subaru Baja and they were a great help in determining what needs to be done to get this high mileage machine up to parr
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Always friendly
Staff at Brilliance is always professional and friendly. Love taking my car there. Keep up the good work !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Unfortunately my car broke
Although extremely unhappy that my 2 day old car had to be taken for service I was impressed by the service provided. The service reps were polite and professional. They made arrangements to have my remote start installed which, when the car was purchased, was to take several days. Overall other then the fact that the car had to be serviced I was pleased.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Outstanding Subaru Dealer
I am very pleased with the attention and value that I received from Brilliance Subaru.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
