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Brilliance Subaru

(1,143 reviews)
Visit Brilliance Subaru
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 621-2361 (888) 621-2361
Used (866) 906-6047 (866) 906-6047
Service (866) 906-6998 (866) 906-6998

Reviews

(1,143 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brilliance Subaru from DealerRater.

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Best Car buying experience ever

Brilliance service is a exceptional as their sales force and financing staff. Quick, friendly and the car came back spotless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Review

I have always maintained my Subaru's through the dealerships. I have only been disappointed once, and that was regard delivery of a part, not the service of the vehicle. Brilliance has a bright shiny new facility, and it is staffed with some very impressive people. I intend to continue using them to service my Subaru

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The Best Of The Best

Andrew, Brett, and Jason understood/satisfied all of my requirements, including cost, along with my having to deal with a difficult time constraint. I have purchased more vehicles over my lifetime than I care to mention here. This was by far and away my BEST SALES EXPERIENCE EVER !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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2011 Outback

Staff was great. Kept me informed. Car was ready as promised.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Outstanding service from Brilliance!

One of the best dealerships I have ever encountered. Friendly, knowledgable, polite and patience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Brilliance makes it painless!

I've purchased two cars on my own. Donna made this third experience completely painless!! No lengthy haggling on price or tricks up their sleeve. Slight wait for a backed up finance manager, but we filled the time by getting to know my new car's abundant safety features and connecting it to my phone's blue tooth! Time well spent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Brilliance review

Dealer was straight forward. No games were played when determining the "best price." Jay was a pleasant salesman and I would recommend him to friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Kevin Brown was AMAZING!

Kevin Brown knows Subaru! Wonderful salesman and very knowledgeable ! We were taken care of and were shown all the vehicle options. very professional establishment. Will recommend to family and friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Our Subaru Legacy purchase

Salesman Brett did a great job showing us the vehicle we were interested in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Oil change and tire rotation

The gentle men was very friendly and listened to what I wanted done. Plus took extra care to make sure the car was ready for a trip

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.