Reviews
Best Car buying experience ever
Brilliance service is a exceptional as their sales force and financing staff. Quick, friendly and the car came back spotless.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Review
I have always maintained my Subaru's through the dealerships. I have only been disappointed once, and that was regard delivery of a part, not the service of the vehicle. Brilliance has a bright shiny new facility, and it is staffed with some very impressive people. I intend to continue using them to service my Subaru
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The Best Of The Best
Andrew, Brett, and Jason understood/satisfied all of my requirements, including cost, along with my having to deal with a difficult time constraint. I have purchased more vehicles over my lifetime than I care to mention here. This was by far and away my BEST SALES EXPERIENCE EVER !!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2011 Outback
Staff was great. Kept me informed. Car was ready as promised.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Outstanding service from Brilliance!
One of the best dealerships I have ever encountered. Friendly, knowledgable, polite and patience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brilliance makes it painless!
I've purchased two cars on my own. Donna made this third experience completely painless!! No lengthy haggling on price or tricks up their sleeve. Slight wait for a backed up finance manager, but we filled the time by getting to know my new car's abundant safety features and connecting it to my phone's blue tooth! Time well spent.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brilliance review
Dealer was straight forward. No games were played when determining the "best price." Jay was a pleasant salesman and I would recommend him to friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kevin Brown was AMAZING!
Kevin Brown knows Subaru! Wonderful salesman and very knowledgeable ! We were taken care of and were shown all the vehicle options. very professional establishment. Will recommend to family and friends
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our Subaru Legacy purchase
Salesman Brett did a great job showing us the vehicle we were interested in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil change and tire rotation
The gentle men was very friendly and listened to what I wanted done. Plus took extra care to make sure the car was ready for a trip
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
