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Reviews
David Gardner was an excellent sales professional and the entire team were excellent and kind and very professional. We had an excellent experience.
David Gardner was an excellent sales professional and the entire team were excellent and kind and very professional. We had an excellent experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Our team enjoyed guiding you through your purchase of the used Jeep Grand Cherokee. Your recognition of David’s expertise and our team’s kindness and professionalism means a great deal to us. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
Service advisor was informative and service was great,‘would use dealership again, great experience, thanks
Service advisor was informative and service was great,‘would use dealership again, great experience, thanks
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing you felt well-informed throughout your service and that your Ford F-150 received great care is rewarding. Hearing that you’d choose our dealership again means a lot to our service team. We appreciate your trust and look forward to serving you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
Another great experience at Shottenkirk Ford. They take such good care of you while you’re waiting and they keep you informed on your vehicle. They don’t try any high-pressure up sales for unnecessary work. Rick was a wonderful service writer, very attentive and warm. I’ll definitely continue to go back.
Another great experience at Shottenkirk Ford. They take such good care of you while you’re waiting and they keep you informed on your vehicle. They don’t try any high-pressure up sales for unnecessary work. Rick was a wonderful service writer, very attentive and warm. I’ll definitely continue to go back.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Our service department enjoyed caring for your Subaru Outback while you waited. Knowing you felt informed throughout the process and experienced no pressure on upsells means a lot to us. We’re glad Rick could provide attentive, warm support and look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
Kristi was amazing to work with! She made the whole process easy and never made me feel pressured or rushed. She actually listened to what I wanted, answered all of my questions, and made buying a car feel way less stressful than it usually does. If you’re looking for someone who’s honest, knowledgeable, and genuinely wants to help you find the right vehicle, ask for Kristi. You won’t regret it!
Kristi was amazing to work with! She made the whole process easy and never made me feel pressured or rushed. She actually listened to what I wanted, answered all of my questions, and made buying a car feel way less stressful than it usually does. If you’re looking for someone who’s honest, knowledgeable, and genuinely wants to help you find the right vehicle, ask for Kristi. You won’t regret it!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Your note about Kristi taking the time to listen and never rushing you highlights how our team focuses on each customer’s needs. We’re glad buying your used Ford Bronco felt easy and stress-free. Your praise for Kristi’s honesty and expertise means a lot to us. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
John and Eddie did an outstanding job dealing with me and my family. They understood what we needed out of a vehicle and helped us pick the correct one within our budget and needs. John especially worked well with our three younger children. Eddie got straight to the point and both acted as human beings and not just looking at the bottom line. Thank you gentleman.
John and Eddie did an outstanding job dealing with me and my family. They understood what we needed out of a vehicle and helped us pick the correct one within our budget and needs. John especially worked well with our three younger children. Eddie got straight to the point and both acted as human beings and not just looking at the bottom line. Thank you gentleman.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re glad John and Eddie could guide your family to the right Ford Expedition Max while keeping your budget and needs in mind. Your comments about John connecting so well with your children and Eddie being direct yet personable means a lot to our team. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
I was very interested in a 2021 Jeep Gladiator. I’ve been trying to get in touch with this club for four weeks—the chatbot freezes, no one responds to the contact form, and not a single salesperson has gotten back to me.
I was very interested in a 2021 Jeep Gladiator. I’ve been trying to get in touch with this club for four weeks—the chatbot freezes, no one responds to the contact form, and not a single salesperson has gotten back to me.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Please contact us at (762) 448-6187 and ask for one of our managers.
Jerry was great on getting me in and out as soon as possible. I also spoke with David in sales and I appreciate the level of professionalism from both departments.
Jerry was great on getting me in and out as soon as possible. I also spoke with David in sales and I appreciate the level of professionalism from both departments.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Jerry is pleased he was able to get you in and out quickly during service on your Ford Explorer. David in sales appreciates your recognition of his professionalism. Knowing you valued the professionalism from both departments means a lot to us. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
Great experience with no issues. Great group of people at Schottenkirk Ford. Friendly and honest customer service. Been here many times, will be back
Great experience with no issues. Great group of people at Schottenkirk Ford. Friendly and honest customer service. Been here many times, will be back
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Honest, straightforward service is at the heart of how our service department operates. Knowing that each visit for your Ford Bronco went smoothly means a lot to us, and we look forward to welcoming you back. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
The help was kind and courteous. The service writer knew what he was talking about was on point on time and prompt. I recommend their service department. Thank you you have a nice day.
The help was kind and courteous. The service writer knew what he was talking about was on point on time and prompt. I recommend their service department. Thank you you have a nice day.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Our service team, led by Thomas, is pleased we could address your Toyota Tundra’s needs promptly and with expertise. Knowing you found our help courteous and our communication on point means a lot to us. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
Great service and conversation with my man Jerry. Always a pleasant experience. Will return here for my service and vehicle needs
Great service and conversation with my man Jerry. Always a pleasant experience. Will return here for my service and vehicle needs
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Our service department enjoyed chatting with you and caring for your Ford F-150. Knowing that Jerry’s service and conversation made each visit pleasant means a lot to us. We look forward to assisting with your future service and vehicle needs. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!