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Reviews
I was very interested in a 2021 Jeep Gladiator. I’ve been trying to get in touch with this club for four weeks—the chatbot freezes, no one responds to the contact form, and not a single salesperson has gotten back to me.
I was very interested in a 2021 Jeep Gladiator. I’ve been trying to get in touch with this club for four weeks—the chatbot freezes, no one responds to the contact form, and not a single salesperson has gotten back to me.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Jerry was great on getting me in and out as soon as possible. I also spoke with David in sales and I appreciate the level of professionalism from both departments.
Jerry was great on getting me in and out as soon as possible. I also spoke with David in sales and I appreciate the level of professionalism from both departments.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Jerry is pleased he was able to get you in and out quickly during service on your Ford Explorer. David in sales appreciates your recognition of his professionalism. Knowing you valued the professionalism from both departments means a lot to us. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
Great experience with no issues. Great group of people at Schottenkirk Ford. Friendly and honest customer service. Been here many times, will be back
Great experience with no issues. Great group of people at Schottenkirk Ford. Friendly and honest customer service. Been here many times, will be back
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Honest, straightforward service is at the heart of how our service department operates. Knowing that each visit for your Ford Bronco went smoothly means a lot to us, and we look forward to welcoming you back. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
The help was kind and courteous. The service writer knew what he was talking about was on point on time and prompt. I recommend their service department. Thank you you have a nice day.
The help was kind and courteous. The service writer knew what he was talking about was on point on time and prompt. I recommend their service department. Thank you you have a nice day.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Our service team, led by Thomas, is pleased we could address your Toyota Tundra’s needs promptly and with expertise. Knowing you found our help courteous and our communication on point means a lot to us. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
Great service and conversation with my man Jerry. Always a pleasant experience. Will return here for my service and vehicle needs
Great service and conversation with my man Jerry. Always a pleasant experience. Will return here for my service and vehicle needs
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Our service department enjoyed chatting with you and caring for your Ford F-150. Knowing that Jerry’s service and conversation made each visit pleasant means a lot to us. We look forward to assisting with your future service and vehicle needs. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
Minimal wait time for repair. Staff was very courteous (Elizabeth) Comfortable waiting area with water and coffee
Minimal wait time for repair. Staff was very courteous (Elizabeth) Comfortable waiting area with water and coffee
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that your wait time for the repair was minimal means a lot to our service team. It’s rewarding to hear you found our waiting area comfortable and that Elizabeth made you feel welcome. Thank you for trusting us with service on your Ford F-150. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
Mori was great to us and really made us feel comfortable the entire time! Shottenkirk Ford was definitely one of the best dealership experiences we have ever had. They are knowledgeable, friendly, and show they actually care - which is not your typical dealership experience.
Mori was great to us and really made us feel comfortable the entire time! Shottenkirk Ford was definitely one of the best dealership experiences we have ever had. They are knowledgeable, friendly, and show they actually care - which is not your typical dealership experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Our team enjoyed helping you purchase your Ford Expedition. Knowing Mori helped you feel comfortable throughout your visit is truly rewarding. Your recognition of our knowledge, friendliness, and genuine care means a great deal to us. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
Elizabeth in service department was excellent in keeping me informed on the progress of my truck. Great service dept
Elizabeth in service department was excellent in keeping me informed on the progress of my truck. Great service dept
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad you felt well informed about your Chevrolet 2500’s service progress. Knowing that our updates met your expectations is rewarding for our service department. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
Very friendly and knowledgeable! I would recommend them for sales and service to all my friends! Extremely easy to set up a service appointment! Bernard for purchase and Brian and Jerry for Service! 10⭐️
Very friendly and knowledgeable! I would recommend them for sales and service to all my friends! Extremely easy to set up a service appointment! Bernard for purchase and Brian and Jerry for Service! 10⭐️
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that scheduling your appointment was effortless means a lot to our team. We’re pleased Bernard could assist with your purchase and Brian and Jerry could provide knowledgeable care during your Ford F-250 service. Your recommendation for both sales and service to your friends is truly appreciated. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
Elizabeth provided excellent customer service and kept me up to date with daily updates on my vehicle!
Elizabeth provided excellent customer service and kept me up to date with daily updates on my vehicle!
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your praise of our daily updates highlights how we strive to keep you informed. Knowing you appreciated those updates on the service of your Ford Expedition means a lot to our team. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!