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Reviews
I have never left a bad review, but this place deserves
I have never left a bad review, but this place deserves it. I bought a vehicle from them in 2021, it was a horrible experience. We were there for over 10 hours we were pressured the entire time and when we did buy the vehicle we noticed that they had put mismatched tires on the vehicle. I asked them to make right on it they refused but eventually finally did it. Against my better judgement I gave them a second chance in 2026 and when I found a vehicle online I was interested in I called and talked to Keith Bramlett and at first he was nice but did low ball my trade. After coming closer to where I wanted to be on my trade in he made me feel pressured and became rude when I decided I was no longer interested. I had my husband call and talk to him just to make sure we were both under the same understanding and he again was very rude to my husband and ultimately hung up on my husband. I will NEVER use Shottenkirk for anything.
I have never left a bad review, but this place deserves
I have never left a bad review, but this place deserves it. I bought a vehicle from them in 2021, it was a horrible experience. We were there for over 10 hours we were pressured the entire time and when we did buy the vehicle we noticed that they had put mismatched tires on the vehicle. I asked them to make right on it they refused but eventually finally did it. Against my better judgement I gave them a second chance in 2026 and when I found a vehicle online I was interested in I called and talked to Keith Bramlett and at first he was nice but did low ball my trade. After coming closer to where I wanted to be on my trade in he made me feel pressured and became rude when I decided I was no longer interested. I had my husband call and talk to him just to make sure we were both under the same understanding and he again was very rude to my husband and ultimately hung up on my husband. I will NEVER use Shottenkirk for anything.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
The service at Shottenkirk is always exceptional.
The service at Shottenkirk is always exceptional. We actually drive by two Ford dealerships to come to this one just for the service department.
The service at Shottenkirk is always exceptional.
The service at Shottenkirk is always exceptional. We actually drive by two Ford dealerships to come to this one just for the service department.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Shottenkirk Ford Jasper. We appreciate your business and hope to see you again soon! We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
Great experience with Shotenkirk Ford.
Great experience with Shotenkirk Ford. Would recommend for any vehicle service that you might need. Very professional and courteous.
Great experience with Shotenkirk Ford.
Great experience with Shotenkirk Ford. Would recommend for any vehicle service that you might need. Very professional and courteous.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
Don't need to write 15 words this is why I never do
Don't need to write 15 words this is why I never do surveys take nite
Don't need to write 15 words this is why I never do
Don't need to write 15 words this is why I never do surveys take nite
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
Worked with Ben Hall to acquire my 2023 Escape.
Worked with Ben Hall to acquire my 2023 Escape. He was easy to work with, very knowledgeable and helpful. I will definitely go back to Ben and Shottenkirk Ford when I'm looking fir a new car. Thanks so much.
Worked with Ben Hall to acquire my 2023 Escape.
Worked with Ben Hall to acquire my 2023 Escape. He was easy to work with, very knowledgeable and helpful. I will definitely go back to Ben and Shottenkirk Ford when I'm looking fir a new car. Thanks so much.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
Dropped off my truck and my issue was fixed promptly and
Dropped off my truck and my issue was fixed promptly and everyone I spoke with was very helpful and courteous.
Dropped off my truck and my issue was fixed promptly and
Dropped off my truck and my issue was fixed promptly and everyone I spoke with was very helpful and courteous.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Ford Jasper, we look forward to having you as a valued customer for many years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
I’ve always had good experiences at Shottenkirk.
I’ve always had good experiences at Shottenkirk. I have purchased multiple trucks from them and have always used their service department for service and/or repairs.
I’ve always had good experiences at Shottenkirk.
I’ve always had good experiences at Shottenkirk. I have purchased multiple trucks from them and have always used their service department for service and/or repairs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Shottenkirk Ford Jasper. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
Excellent customer service!
Excellent customer service! Jerry Adams knows the biz & is most accommodating! Only trust our vehicles with Shottenkirk!
Excellent customer service!
Excellent customer service! Jerry Adams knows the biz & is most accommodating! Only trust our vehicles with Shottenkirk!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Ford Jasper. We look forward to having you as one of our valued customers for many more years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
They were really helpful very nice and extremely
They were really helpful very nice and extremely professional. I would recommend anyone to them. It was a real pleasure doing business at Shottenkirk Ford of jasper
They were really helpful very nice and extremely
They were really helpful very nice and extremely professional. I would recommend anyone to them. It was a real pleasure doing business at Shottenkirk Ford of jasper
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
The people there were great to work with.
The people there were great to work with. It took about 2 hours to get oil change and tire rotation.
The people there were great to work with.
The people there were great to work with. It took about 2 hours to get oil change and tire rotation.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Shottenkirk Ford Jasper. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!