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Reviews
Always an pleasant experience from scheduling, checking in and review after service performed. Jerry, the service agent I always work with is excellent.
Always an pleasant experience from scheduling, checking in and review after service performed. Jerry, the service agent I always work with is excellent.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Delighted to hear that scheduling, check in, and your follow-up review after service on your Ford F-150 were all seamless. Jerry will be thrilled by your kind words. We look forward to keeping your truck running at its best. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
Very friendly and efficient service. Dealership waiting area is very clean and comfortable! Service personnel are good at keeping you updated about progress of service!
Very friendly and efficient service. Dealership waiting area is very clean and comfortable! Service personnel are good at keeping you updated about progress of service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for highlighting the friendly, efficient service and the clean, comfortable waiting area. We’re pleased to know our team kept you updated throughout the process. Please reach out for any future Ford needs. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
They solved my problem with both the tail light and the drive train shift module.
They solved my problem with both the tail light and the drive train shift module.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for letting us know we resolved both your tail light and drive train shift module. We’re glad to see your Ford running smoothly again. If you need assistance in the future, please reach out. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
Everyone is very friendly and very helpful. I didn't have to wait on service at all.
Everyone is very friendly and very helpful. I didn't have to wait on service at all.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great to know our team was friendly and helpful and that your Ford Explorer service was completed without delay. We appreciate the five-star rating and look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
Everything was fine when we bought our car. But come to find out they sell our information and now we are bombarded with extended warranty notices literally everyday! Very disappointing!
Everything was fine when we bought our car. But come to find out they sell our information and now we are bombarded with extended warranty notices literally everyday! Very disappointing!
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.
Great service. I was a wok in and they took care of me right away with a great experience and an awesome price
Great service. I was a wok in and they took care of me right away with a great experience and an awesome price
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for sharing your experience with our team. We’re delighted to hear your Ford F-450 received prompt attention as a walk-in and that the service and pricing met your expectations. We will pass along your praise to Jerry and our crew. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
Amazing car buying experience! Randy went above and beyond to help me get the car I wanted in a budget I could afford! The whole team was great to work with! First time buying local and I am so glad I did! Definitely recommending to others looking for a vehicle!
Amazing car buying experience! Randy went above and beyond to help me get the car I wanted in a budget I could afford! The whole team was great to work with! First time buying local and I am so glad I did! Definitely recommending to others looking for a vehicle!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It’s wonderful that Randy and our team helped you find your Toyota Grand Highlander within your budget. Thank you for choosing to shop local and sharing your recommendation with others. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
As always, Jerry Adams is a top notch service writer/advisor. Will always use him. His techs are also top notch. Thank you for your commitment Jerry.
As always, Jerry Adams is a top notch service writer/advisor. Will always use him. His techs are also top notch. Thank you for your commitment Jerry.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s fantastic to hear Jerry and our technicians provided top notch support again. We appreciate you entrusting us with your Ford and look forward to assisting you in the future. Thank you for continuing to rely on Jerry and our team. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
Service advisor Richard was very patient as we resolve some issues on my end! Thank you!
Service advisor Richard was very patient as we resolve some issues on my end! Thank you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing how patient our service team was while working through those details on your Ford Expedition. We appreciate your feedback and are here to help whenever you need us. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
My car was scheduled for routine maintenance service. During the inspection other issues were noted. Richard, my service writer explained everything to me including the cost. The service was completed in a timely manner. I'm very pleased with the service I received at Shottenkirk Ford.
My car was scheduled for routine maintenance service. During the inspection other issues were noted. Richard, my service writer explained everything to me including the cost. The service was completed in a timely manner. I'm very pleased with the service I received at Shottenkirk Ford.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear your service writer clearly explained the necessary repairs and costs on your Ford Escape. We’re pleased the maintenance and additional work were completed promptly. Thank you for trusting us with your service needs. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!