Reviews
love johnathan!
He was so helpful and nice it's great to be able to trust someone in the car service business They even to,d me I didn't have to fix some items yet! Wow
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the nice comments about Johnathan. He is absolutely one of the Best in the Business and his customers love him. We appreciate your business and look forward to you being our valued customer for Life!! We will take great care of your Kia!! I will be sure Johnathan reads this review. Once again, Thank you!! Chip Hill, Marketing
Fast service
Came in for scheduled maintenance, oil change and tire rotation. Service was performed quickly and the overall experience was great. Nice touches included the free coffee (including espresso and cafe con leche). I would recommend them for your service needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the awesome comments James. Make yourself at home while you are here and we will take good care of your vehicle while you wait!! See you next visit and will be sure Johnathan reads this!! Chip Hill, Marketing
I alway get great service on the maintenance of my vehicle
I enjoy the process of bringing my Optima or Soul in to have it worked on with the coffee, etc. It also give me a chance to check out the latest stock
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks Terry. We appreciate your business and hope to see you around her again soon for your next services. Make yourself at home while you are here and relax!! Have a great day and thanks again for your kind words. Chip Hill, marketing
Car buying made easy
Helpful salespeople who were willing to take time with me to answer my questions and to explain the features of the Soul. After the papers were signed, the preparation took longer than I expected. The sales guys had a good sense of humor.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thanks soulbro for writing. We appreciate your business and enjoy your new Soul. My wife has the same 2010 Soul that we bought new with 100,000 miles on it. Great cars and she still loves it!! Won't let me drive it!! So look forward to many years of fun driving that car! Have a great day and welcome to the Lou Sobh Kia Family!! Chip Hill, Marketing
Great Service
Brought my Kia Soul in for service. I got excellent service and got a phone call to tell me what my car needs and asked if I wanted these services done. I recommend this service depart for all your Kia needs
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you DiDi for your comments. We appreciate your business. Jonathan does a great job for us. I will be sure he reads this post. Have a great day and please tell your family and friends about us!! We will take very good care of them for you. Have a nice day!! Chip Hill, Marketing
Great service
Always receive great service at this dealership. Pricing is competitive in the marketplace. Wait time has been accurate from what they have quoted me. Highly recommended.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Todd. We appreciate your business. Please make youself at home in our Customer Lounge while you wait. Coffee and Snacks on us!! Have a great day. Chip Hill, Marketing
Satisfaction Guaranteed!
The sales manager introduced himself to us right away. Tim, our salesman, made sure he was available every time we needed to speak to him. Together, they helped me work through a problem not of their making in a supportive and yet non-pressuring way. They never made me feel that I was "high maintenance" or that my problems or concerns were unimportant. I am completely happy with the experience, facility, and sales personnel!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for writing. We thank you for your business and look forward to taking good care of you for many years to come. I will be sure to thank Tim and Mitch for a job well done. Welcome to the Lou Sobh Kia family. Chip Hill, Marketing
The best Customer Experience!!! Thanks John Handman
Great customer service! Quick turnaround time! It is pleasure to visit and experience customer service at its highest level... Thank you John H. Thank you KIA so much!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your business Nicole. We are glad to have you in the Lou Sobh Kia family. We will take very good care of your Kia for you!! Hope to see you on your next visit. I will be sure Jonathan sees this review. He does a great job for us! Chip Hill, Marketing
Love this place
Everyone is so nice and treats you like family. They stayed late to make sure my car was fixid right. Wonderful waiting area as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for writing Dinsmorek. Glad to hear that we took great care of you and your vehicle. I will be sure Jonathan sees this review as well. Welcome to the Lio Sobh Kia family. Chip Hill, Marketing
Doctor
service much better now. This review takes to long. I will not take it again. cars.com could do a lot better
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase