Lou Sobh Kia

Awesome, treated like family, will definitely be back for all car needs

Sean and Chad provided excellent customer service. They worked hard to get me the price I needed and into a vehicle I love. They went above and beyond. They were very considerate to my small child being with me and worked as fast as possible, even offering snacks for my son. This is the best car buying experience I have ever had. Exceptional! They have a customer for life with me. I highly recommend Lou Sobh Kia, Sean, and Chad.

Shane was very helpful in putting me in the seat of my new Kia. I would recommend anyone looking for a new car to stop in and talk with him. thank you to everyone at Lou Sobh for your excellent help.

They lied to me about the initial price tried to charge 1000 more than the price in their website. After negotiations the told me they accepted my offer including what I said I agreed to as a down payment. Was told multiple times to come in the deal was approved. Came in and neither person I was dealing with was their (was told the sales manager had been there since 730 am long before it opens). The sales manager came back and suddenly the door payment is 3000 more than I had quoted, but hey if that didn't work their was another car I had no interest in at all which they could get me in for only 800 more than I had originally discussed. So Chad I do not care if you were there since 730 because you are not the only one that works ling hours. The difference was that after working my long hours I fought traffic on a LIE and yoi all couldn't even bother to be there when I got there. I will happily tell everyone about the shady dishonest buainess practices at Lou Sobh Kia.....

Our experience with the Lou Sobh dealership of Cumming was exceptionally awesome. Our salesman, Tim Tyler was exceptional, and he was like having a family member with us during the process. Even though it was his first day there, he knew all about the vehicles and his suggestions on which vehicle would suit us better was just great. He helped us find the perfect vehicle. We also met the general manager, Mitch, and he made us feel even more at home. Also the financial person, and I don't remember his name, was so cheerful and upbeat and he also made us feel at home. We were just looking at SUVs and had no intention of buying one that day. We had also been to other dealerships and left. We had such a wonderful experience and was given the deal we wanted that we looked no further and bought a Sorento LX. Finally, all I can say is GO LOU SOBH KIA of Cumming. You are the best.

We dealt with two different sales personnel over two days as we were shopping and comparing. Both were knowledgeable and personable. We of course worked with sales manager, Mitch, as well. All were straightforward without high pressure. Working with Ryan with the paperwork and financing was comfortable as well. He explained things very clearly. The facility was top notch...clean and organized. We are happy with our new KIA Optima and the buying experience at Lou Sobh in Cumming.

Car electrical problem was diagnosed as a loose ground cable. Tech took 1.5 hours to diagnose, which seems reasonable given that the vehicle's electrical system was completely dead. Showroom and waiting area here is superb.

Awesome Service. Wish I had bought my car from you.

This was my first experience with this dealership service department and I am very pleased. Johnathan was excellent in handling my service needs in a pleasant and timely manner. I also appreciated the shuttle service.

Kia service is amazing. With 10 being the best they are an 11. The manager there is so thorough and just a pleasure to deal with. I love my Kia and I love their service.