Lou Sobh Kia

Love this place - have never had such great customer service at any dealership I've ever been associated with before - everyone from sales to service are exceptional!

Started looking online, my application for forwarded to Lou Sobh Kia. Brad, my salesperson, quickly and easily laid out what could work for me. He showed me around, let me know what was best for me and what features my car had. Ryan, the finance guy, worked with Brad and with me to get me to a price and payment I was comfortable with. Very good experience.

Overall good experience buying a new kia sportage ex 2017. Staff was very helpful, friendly, and patient. We felt no pressure. We were offered a great deal and received a fair market price. Love the car. Thanks Kia!

Service good,waiting room very nice and so was the car wash.

A very nice experience and looking forward to being a part of Kia.

Prompt, friendly service. Nice waiting area and walking distance to Starbucks!

I spent months looking for a car. I came by this dealership when I first started looking. Bijan was very nice, so I came back after going to many dealerships.

Excellent dealership. All staff had our best interest in mind. We met the manager, our salesperson Ralph, the finance person and service manager. We felt really well taken care of. We will definitely recommend this dealership.

I learned after my visit that I needed rear brakes. I am surprised that this wasn't noticed during the tire rotation.

We spent over a month looking for a car, and it was disappointing and frustrating finding so many dealerships that misrepresented their vehicles online with inaccurate descriptions and photos. After visiting seven other dealerships and walking away from all of them, we saw a listing at Lou Sobh Kia that looked great. I contacted the dealership and was put in touch with Darren, who spent two days answering my questions and assuring me the photos were accurate and true depictions of the van on their lot. We agreed to go see the van, but I was still leery after working with several other dealerships only to find the cars they were selling weren't decent at all. From the time we walked into the sales floor, we were treated kindly and I only heard one untruth spoken to me, which still isn't okay, but it is SO much better than the multiple lies we have heard over the last month. We bought the van and have been pleased with the process, the pricing, the van, and the way were treated while making the deal. I would recommend this dealership to anyone who's looking for a mostly honest dealership in the metro area. I had started to lose faith in all car salespeople and now I know there are two who are decent: Darren and Shane. The manager, Chad, was able to get a better interest rate than our bank, which was awesome. He wasn't the most personable, but I was also very frustrated at this point in our car search and probably could have been kinder to him, too. End result-- he helped us get the car we wanted at a reasonable price and I'm thankful for that. If you're fed up with the search, try this dealership. They work with their customers, they aren't rude or too shady, and they follow up after the sale.