Reviews
Kia service
Great service department. Very curteous and quick. I did not even buy the car from them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great experience!
I really needed someone I could trust and would be honest with me about my Kia repairs. I have been treated poorly by another Kia dealership. This was not The case with Lou Sobh. John and mark were awesome! What a relief! Go see them!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service on my Kia
I brought my vehicle in for it's first oil change. I was taken in without any wait and my service was excellent. They even washed the car for me. Very friendly and personalized service. I highly recommend Lou Sobh dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Job
I had a great experience and have every time I visit. I would recommend them to anyone looking for a new car. Great dealer ship and great people.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My first KIA Soul multipoint inspection
This was my best experience ever in getting service for my car. In and out in 45 minutes. Comfortable and very clean place to wait and the nicest people.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks New Kia Owner. We are happy to accomodate you and we realize that your time is important. We thank you for your purchase and your service business. We will take very good care of your new Kia for you. I will make sure Jonathan sees this post and hope to see you on your next visit!! Enjoy your new Kia! Chip Hill, Marketing
True Customer Service
They went over and above any other dealership I have ever dealt with and with a smile! :-) Jonathan was so helpful. Great place for service and so glad I purchased my vehicle from Lou Sobh.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Victoria. We appreciate the opportunity to earn your business. I will be sure and show this to Jonathan and please tell your family and friends about us. Welcome to the Lou Sobh Family. Chip Hill, Marketing
Brakes service
Excellent. Mark helped by reminding us of coupons on the website. It'll make me come back again because he recommended us to check the Lou Sobh web site.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your kind review. We appreciate your business and I will be sure to thank Mark for a job well done!! Please tell your friends and family about us. Chip Hill, Marketing
Overall Sales
Overall great experience! Everything promised was delivered!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Crappie sales person
I feel I was pressured into buying. Now I'm stuck with a car that I don't like.
- Customer service 2.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Betty A Estes
Excellent All Employees were very nice and helpful. Bradley (the salesman) was especially nice, knowledgeable and explained all of the important electronics and showed how they worked.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase