Reviews
Easy and through
John went the extra mile to get my service completed. He was fun to deal with. Ensured that everything was completed in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for writing Marie. We appreciate your business and look forward to taking care of your auto needs for many years to come. I will be sure Jonathan reads this! Please tell your friends and relatives about us. We will take very good care of them for you!! Have a safe 4th of July holiday. Chip Hill, Marketing
Better than expected
I had an excellent experience . I was given a super deal and would buy here again. Nice friendly people to work with and a modern facility.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
halkarp, Wow! What a Super Deal! Congratulations on your purchase and thanks for sharing your “Better than Expected Experience.” Please contact me if you have any questions: (470) 253-6015 – All the best, Chris Gardner
I was blown away! 5 star!
Everything about my experience was 5 star!!! They treated me like a VIP! They went out of their way to make me happy and to take care of my car. The dealership building was out of this world! I couldn't believe I was in a car dealership. It was great! I was blown away! Thanks guys!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kind words Michael. We appreciate your business and welcome to the Lou Sobh Family. I will be sure Don, Jonathan, and Tim read this. Please tell your friends and family about us and we will be sure to take great care of them as well. Chip Hill, Marketing
Chris Gardner Your "STAR"
I can't say enough good things about this dealership and Chris -it was a great experience all the way around. I had been working with my CU to procure a Sportage for about 6 weeks through their CarFinder program and I was quite adamant that I wanted the Pearl White All-Wheel Drive SX with a Gray Leather interior - and they could not locate one other than in TX and the dealership wasn't not willing to trade. Chris took the time to explain why this was happening an also explaining that unless I was going to be spending a lot of time in the frozen north - the traction control would be good enough to keep me safe around Atlanta. He also took me and showed me all the exterior colors and after looking at them, I decided on the Sparkly Silver was a better option for me and he was able to find what I wanted locally and make a trade - I am SOOO happy! Your Finance Director was delightful and didn't waste anytime which was very much appreciated too. Thank you again for making this girl's dreams come true!! Eva Thrasivoulou
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
teva423, what a B-E-A-Utiful Experience! Thanks so much for your business and for sharing your experience. Please contact me if you have any questions: (470) 253-6015 – Sincerely, Chris Gardner
Shane Thompson is the best salesman ever!
My purchase at Lou Sobh Kia was great. They gave me a great deal on my trade, and they even helped me get rid of some of my negative equity on a previous auto loan. Shane Thompson was my salesman, and he did a phenomenal job. He is courteous, respectful, knowledgeable about his products, and he makes the buying process stress-free. You should definitely look for him if you come to this dealership. Hands down, I would recommend this dealership to anybody looking for a new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent service (as usual).
This dealer's facilities are 1st class and the staff is consistently professional, competent, respectful and friendly. That may sound like a paid endorsement but it isn't. The contrast with many other dealers and service operations is pretty clear. They even reset the automated service reminder - a small courtesy maybe but nobody else has ever bothered to do that. The waiting area is very comfortable with good coffee, high quality TV and free wifi. Very satisfied ... top notch service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil change
Service was great .Jonathan the service advisor did a excellent job. Very friendly very knowledgeable. I will continue to use this dealership for my service and next car purchase. Lou Sobh kia.is my dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your comments. We appreciate your business and look forward to your next visit to Lou Sobh Honda. Please tell your friends and family about us. Welcome to the Lou Sobh Family. Chip Hill, Marketing
Had a great experience at this dealership.
Chris Gardner took over the process once my vehicle was ordered. He was there for me every step of the way to answer all my questions, and made the sales process go as easy as possible. I had done most of my research with a local dealer, but decided on Lou Sobh Kia, with Chad Calhoun, and Chris's easy no pressure friendly personality.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sportage SX, thank you for your service (U.S. Army). It was an honor to serve you. I appreciate your business and thanks for sharing your "Great Experience." Please contact me if you have any questions: (470) 253-6015 – Sincerely, Chris Gardner
Great experience
I want to thank Chris Gardner for helping us to find a great reliable first car for our son. The process was fast and smooth. Chris is very friendly and was very helpful. We totally recommend Lou Sobh Kia.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
stacyblake2, it was a pleasure doing business with you. Thanks so much for sharing your "Great Experience." Please contact me if you have any questions: (470) 253-6015 – All the best, Chris Gardner
Great service
The team made things easy; everything went smoothly and the amenities are great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
