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Joe Machens Nissan

(980 reviews)
Visit Joe Machens Nissan
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–5:30pm
Tuesday 9:00am–7:00pm 7:00am–5:30pm
Wednesday 9:00am–7:00pm 7:00am–5:30pm
Thursday 9:00am–7:00pm 7:00am–5:30pm
Friday 9:00am–7:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 902-7750 (888) 902-7750
Used (888) 902-5564 (888) 902-5564
Service (573) 355-9701 (573) 355-9701

Reviews

(980 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Machens Nissan from DealerRater.

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Great work. We bought 2 new vehicles today and was not...

Great work. We bought 2 new vehicles today and was not overwhelmed with our purchases. Staff was alot of help and got us in and out no problems.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your purchases! We appreciate you guys!

Service was prompt, polite and professional. They went...

Service was prompt, polite and professional. They went out of their way to answer all my questions and make sure I was satisfied. The tech pro even went on a test drive with me and explained how the car should feel and handle so I knew what to look for in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so glad we could help!

Great all around experience! Both salesman and GM were...

Great all around experience! Both salesman and GM were awesome to work with. Will definitely reach out to you guys in the future for my next vehicle purchase. Thanks for everything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review!

Tara is always very helpful! Service team always takes...

Tara is always very helpful! Service team always takes good care of my vehicle. Everytime I come in to have my vehicle serviced i know things will be great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business! We appreciate you more than you know!

Top Notch Group to Buy From!! Worked with me to get the...

Top Notch Group to Buy From!! Worked with me to get the Car I Wanted at a Payment I could afford! Definitely would recommend them for Your next Vehicle!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're so glad we could help you out!!! Thank you for the business.

We have worked with Tara since we purchased our Nissan...

We have worked with Tara since we purchased our Nissan and we are very happy with your service dept and our car is a pleasure to operate Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you love your car and our service dept!

Service was fine. Staff friendly. But was recommended...

Service was fine. Staff friendly. But was recommended for $1,000 of "additional" work that I got a 2nd opinion on...and it was determined to NOT be needed at this time. As Nissan has cancelled the Juke line...I doubt I'll be purchasing another Nissan anytime soon.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

I apologize for your experience. Please email me at cwilliams@machens.com, I'd like to look into this for you.

Service is very good. Customer service Tara is just...

Service is very good. Customer service Tara is just Awsome,I like the lobby and the snack and soda, salesmen and women are very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review of our staff!! We're very lucky to have the employees we do!

Service was prompt, quick, helpful, and overall a...

Service was prompt, quick, helpful, and overall a positive experience. Staff attended me immediately when I came in, offered me complimentary food/drinks, and found me a nice place to wait while my Frontier was being serviced. Great customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear about your great experience! Thank you!

I enjoyed working with Scotty and Frank. I recently hit a...

I enjoyed working with Scotty and Frank. I recently hit a deer that totalled my car They both worked together to make this next purchase fast and smooth. Highly recommend Machens Nissan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We appreciate your business.