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Joe Machens Nissan

(980 reviews)
Visit Joe Machens Nissan
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–5:30pm
Tuesday 9:00am–7:00pm 7:00am–5:30pm
Wednesday 9:00am–7:00pm 7:00am–5:30pm
Thursday 9:00am–7:00pm 7:00am–5:30pm
Friday 9:00am–7:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 902-7750 (888) 902-7750
Used (888) 902-5564 (888) 902-5564
Service (573) 355-9701 (573) 355-9701

Reviews

(980 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Machens Nissan from DealerRater.

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Nissan has always taken care of all my car needs!! I...

Nissan has always taken care of all my car needs!! I wouldn’t go anywhere else! I wouldn’t trust anyone else with my car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you!!!! We appreciate loyal customers like you!

Nissan has taken the pain out of keeping your vehicle...

Nissan has taken the pain out of keeping your vehicle maintained. Dropped my Rogue off for an oil change and tire rotation, on a Saturday. Expecting it to be an all day event. Almost an hour later, I was called that my vehicle was ready!!! Impressive for a Saturday. Thanks Forrest and service guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We love to hear when we exceed our customers expectations! We work hard to make that happen!

Joe Machens Nissan is always a pleasant experience....

Joe Machens Nissan is always a pleasant experience. Fourth oil change and everything went great. Everyone that I dealt with was extremely pleasant and very knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business! We appreciate you!

Very easy to set up appointments and the employees are...

Very easy to set up appointments and the employees are great. They have the best waiting area. Free water, tea, coffee, and sometimes donuts. Highly recommend this Nissan dealership 👍

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear from customers who enjoy our waiting area! We try hard to make our customers comfortable while they wait!

Fast and polite. Always get my work done correctly the...

Fast and polite. Always get my work done correctly the first time and done as promised. Appointments are usually scheduled within a weeks time. Friendly helpful staff.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the nice review and your continued business!

My car was taken for service (recall on airbag) as soon...

My car was taken for service (recall on airbag) as soon as I arrived. The service was completed much quicker than I expected. The gentleman who welcomed me and notified me the car was ready was courteous and helpful. As usual, I was very satisfied with everything at Nissan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business!

I received excellent service, as usual. Tara presented my...

I received excellent service, as usual. Tara presented my options clearly and didn't pressure me to go one way or another, and the repair was completed quickly and professionally.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued business and your kind review!

Front desk was amazing! Was done super fast and I got to...

Front desk was amazing! Was done super fast and I got to enjoy a nice cup of coffee while waiting! Thank you all for getting me back to work on time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing us to help you!

Y are demanding with your 25 word request. a a a a a a a...

Y are demanding with your 25 word request. a a a a a a a a a a a a a a a a a a a a a a a a

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review!

Very Pleased Dealing with Josh Elder! Friendly, responds...

Very Pleased Dealing with Josh Elder! Friendly, responds fast and very helpful during through the whole process of purchasing a New NV200 SV! Recommended Salesman!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review! We're grateful to have Josh on staff.