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Joe Machens Nissan

(981 reviews)
Visit Joe Machens Nissan
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–5:30pm
Tuesday 9:00am–7:00pm 7:00am–5:30pm
Wednesday 9:00am–7:00pm 7:00am–5:30pm
Thursday 9:00am–7:00pm 7:00am–5:30pm
Friday 9:00am–7:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 902-7750 (888) 902-7750
Used (888) 902-5564 (888) 902-5564
Service (573) 355-9701 (573) 355-9701

Reviews

(981 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Machens Nissan from DealerRater.

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Oil change took over an hour with an appointment. Wanted...

Oil change took over an hour with an appointment. Wanted to flush brake fluid which I was told was done when I purchased car a year ago . But, will return loo

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business!

I was very pleased with my experience at Machens Nissan...

I was very pleased with my experience at Machens Nissan as always. They scheduled me at the last moment and met my service needs effectively.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're always happy to help!

Really down to earth friendly men and women. You always...

Really down to earth friendly men and women. You always expect people who work at dealerships to be aggressive, but I always go back to, and send my friends to Machens Nissan in Columbia for service and sales!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review!! We're always happy to help and we appreciate your continued business and your referrals!

David and his team did a phenomenal job preparing the...

David and his team did a phenomenal job preparing the vehicle for delivery. From buffing the vehicle to putting in a spray in bed-liner they took care of everything I requested. Appreciate the willingness to ensure I was satisfied with my purchase.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're so happy you are satisfied with your new vehicle! David and the rest of the team here at Joe Machens Nissan appreciate your business!

Fixing my 2018 Nissan PathfinderForrest Robert is great...

Fixing my 2018 Nissan Pathfinder Forrest Robert is great service person to work with He always available to reply any of my question He is Very helpful and supportive Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy that Forrest was able to help you out! We appreciate your business.

I am completely satisfiedI love to do business with Joe...

I am completely satisfied I love to do business with Joe machens Nissan Joshua is great sales person and he is great to work with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review of Joe Machens Nissan and Josh. We appreciate your business!

Very pleasant experience. Our salesman, Scotty Glasgow,...

Very pleasant experience. Our salesman, Scotty Glasgow, was awesome. We found a car we liked online and drove 2.5 hours to look at it and bought it. Trey in finance was also awesome and the process was quick and easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Wow 2.5 hour drive! Thank you for trusting Scotty, Trey and Joe Machens Nissan with your purchase. We appreciate your business.

Check in is quick. Waiting area is clean and comfortable....

Check in is quick. Waiting area is clean and comfortable. Restrooms are clean. My service advisor is friendly and professional. Wait time for vehicle servicing has improved last couple of visits.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback! We're so glad Tara was able to take good care of you.

The service was generally wonderful. There seemed to be a...

The service was generally wonderful. There seemed to be a slight miscommunication between advisor and technician with regard to the mechanical issue. It was resolved quickly. I was well taken care of, but felt the advisor could have been clearer with regard to work, scheduling and other details. All in all a good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback and great review of Forrest and our service team!

Excellent deal on tires & great service! Much more...

Excellent deal on tires & great service! Much more included with new tire purchase compared to local tire shops. Pleased with my new tires and choosing Joe Machens Nissan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback and great review of our service team!