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Joe Machens Nissan

(981 reviews)
Visit Joe Machens Nissan
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–5:30pm
Tuesday 9:00am–7:00pm 7:00am–5:30pm
Wednesday 9:00am–7:00pm 7:00am–5:30pm
Thursday 9:00am–7:00pm 7:00am–5:30pm
Friday 9:00am–7:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 902-7750 (888) 902-7750
Used (888) 902-5564 (888) 902-5564
Service (573) 355-9701 (573) 355-9701

Reviews

(981 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Machens Nissan from DealerRater.

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Every time I work with service i make sure it’s Tara, she...

Every time I work with service i make sure it’s Tara, she is very professional and knowledgeable. Was in and out faster than they said as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review of Tara and our service team!

Cristian was great we will definitely work with him in...

Cristian was great we will definitely work with him in the future for any of our vehicle needs. He took the time to find the perfect car for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the feedback and the great review of Cristian!

Good service, does take a long time and seemed slightly...

Good service, does take a long time and seemed slightly expensive. The staff is very friendly and went out of their way to accommodate me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback and great review of our team!

They have a friendly atmosphere. I had some scheduling...

They have a friendly atmosphere. I had some scheduling issues with their shuttle service but they helped fix it. Will continue to use them their services to keep my car running smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback and the review!

This was my third time buying a car from Joe Machens,...

This was my third time buying a car from Joe Machens, they make the shopping and buying experience enjoyable and always get you in the car you want!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback, we appreciate your business!

Pleasant people, get waited on quickly. Always ask if I...

Pleasant people, get waited on quickly. Always ask if I need anything to drink, nd tells me where the restrooms r nd shows me to a comfortable place to wait.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star review!

Too expensive, took way to long to complete the repairs....

Too expensive, took way to long to complete the repairs. I have very little confidence in your service department. I will not be returning for any further repairs only returning for the free oil changes and tire rotations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

I want to apologize for your experience here and would like to look into this further for you. Could you email me with your name and contact information please? sholechek@machens.com

Great service! Tara was fantastic. Just a reminder to...

Great service! Tara was fantastic. Just a reminder to return headlight settings back to where they were, in auto position. Nearly got a ticket because of it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review of Tara and our team!

Sales people better than Bob McCosh sales people. Could...

Sales people better than Bob McCosh sales people. Could improve on speed of sell once customer makes decision. I have nothing more to add to this box but they are forcing me to put at least 25 words or more before I can submit which makes me angry. I should have free will to say as much or as little as I want. Forcing me to write more makes me want to give less stars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback and 5 star review!

Awesome experience!! Josh Elder is outstanding!...

Awesome experience!! Josh Elder is outstanding! Outstanding in his customer service, outstanding in his product knowledge. He went over my new Rogue & explained everything to me & made sure i felt comfortable as it has all the option available. Again, Josh is top-shelf & an awesome person! Thanks bundles Josh..i love my new Nissan Rogue!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review of Josh and our team! We appreciate your business!