Reviews
Greeted promptly when arrived. Called with estimate of...
Greeted promptly when arrived. Called with estimate of cost for parts and labor before proceeding. Very professional. Service request matched service provided. Would use again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review!
They were all very friendly and willing to help. The team...
They were all very friendly and willing to help. The team worked in a timely fashion to get me out and in my car as soon as they could.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the feedback!
I thought that everyone I dealt with was very friendly....
I thought that everyone I dealt with was very friendly. However, I have to say that I did not appreciate how hard they were pushing the service plan.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the feedback, we use this to continue to serve our customers better!
The only reason for 4 stars is I was told 44.95 + tax...
The only reason for 4 stars is I was told 44.95 + tax for an oil change and was charged 50.20 + tax. Everything else was great.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I'm sorry for the confusion. I'd like to look into this further for you, if you could, please send me your contact information to sholechek@machens.com.
I came in to have new tires put on & balanced. Thank you...
I came in to have new tires put on & balanced. Thank you Josh Elder & Forest Roberts for an awesome experience & starting my day off with a smile...😊!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review of our team!
fixed issue, quite a long wait
express service took a little over an hour, but they fixed the issue. good thing I am under warranty. maybe next time length of wait will be better
- Customer service 2.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the feedback, we use this to continue to serve our customers better!
Fantastic dealership. Our Salesperson Josh was very...
Fantastic dealership. Our Salesperson Josh was very knowledgeable about the Nissan vehicles and different option packages. He found the vehicle we wanted very quickly and was fast with follow up and answers to our questions. We received good trade in value and a very good price on the new vehicle we purchased.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review of Josh and our sales team! We appreciate your business!
Was a very nice experience they got my car in in a very...
Was a very nice experience they got my car in in a very short time period and got my car done in a timely manner great friendly staff
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review of our service department!
Very disappointing, disgusting. Requested find cause of...
Very disappointing, disgusting. Requested find cause of repeated blowing of right rear shock. You found nothing wrong. Discussion was futile. Not returning without manager involvement.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, my name is Samantha, I'm one of the managers here. I'd like to look into this for you further. If you could send me an email with your information that would be great. Hopefully we can try to resolve this issue. My email is sholechek@machens.com
Always great service! Forrest was wonderful and had me...
Always great service! Forrest was wonderful and had me in and out in no time. I’m glad I finally have a place I can trust.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review of Forrest and our Service Department! We look forward to seeing you again!