CDJR of Columbia

Avoid these guys for Jeep service at all cost. I have had 2 of my Jeeps in for service and had similar, horrible service each time. Learned my lesson and will never go back. Both times after having appointments, service took over 6 hours each time to even diagnose the problems. Maybe the mechanics are not well trained or they are just incompetent? The first visit, they never did get around to telling me the problem with the Jeep, just charged the diag fee and let me sit for hours until I couldn't take it any longer and just got the car back and left. Today was similar but after badgering them several times, they finally, after 7 hours, decided what the car needed. Of course I would never hire them or trust them to perform the repairs. Go someplace else if you want anything done.

My husband and I went to buy a Jeep Renegade. This was on April 20th and we just received our paperwork today. We were told it would be at our house in 7 to 10 days and it did not come until we had to repeatedly call and text for it. My son is graduating in 3 days and needless to say sitting at the DMV is not my idea of a way to spend my time right before a graduation. When we picked up the Jeep it had a low tire and all they did was put air in it. And ended up needing to be repaired. The customer service was beyond subpar. I called up to speak to a manager and then was put on hold for 15 minutes. Anyone that has a job knows that being on hold for 15 minutes can really eat up your day. There are many other things that were not professional at this dealership. We also haven't received our floor mats or are owners manual that we requested several weeks ago. The follow-through is not their strongest point. I do appreciate my car but the service was not great

Mike Odneal was a pleasure to work with and made my first car-buying experience an enjoyable one. Heath Connel helped tremendously with the finances.

From the moment I came on the lot, Jamie Vestal did an outstanding job listening to my wants, to Brian in Finance...exceptional service and I left with a brand new Jeep and exactly what I wanted! My first ever brand new car. Thank you Scott, Jamie and Brian for a wonderful experience.

Everyone has been so helpful from the beginning of my buying process and far beyond closing. I will be buying my cars there in the future!

After perusing the online inventory, I was put into contact with Frank Ferguson. Frank worked to find the best deal possible for us even before we met in person. Once we were ready to go the dealership, Frank did not pressure us to buy a vehicle on our first visit. In fact, we discussed more options, took a test drive, had our trade-in appraised, and then left. Given Frank's kindness and genuine nature, coupled with quality vehicles, we came back a few days later to purchase. Frank and staff were fantastic throughout the entire process.

I recently had the privilege of purchasing a 2016 Nissan Altima from Glenn Patterson at the Joe Machens Dodge dealership in Columbia. Glenn gave impeccable customer service. He goes above and beyond the extra mile for his customers needs in finding the perfect vehicle.

Had a very good experience with Glenn. Have bout several vehicles from him. Always friendly and positive. He even bought me dinner!! Good job Glenn!

My husband and I have purchased multiple autos from Machens and we LOVE them and their sales staff. We won't buy anywhere else! They also have the best selection and if they don't have it on the lot they will find it!

Called spoke to Zack (our salesperson) looking for a specific vehicle, hyundai veloster turbo. Drove up the following morning looked at the car fell in love with it. The process was seamless! No hassle No arm twisting pressure in and out quickly. Got an awesome deal. The staff was very friendly, the atmosphere is great. Huge thanks to Zack Hardin and the team at Joe Machens Chrysler Dodge Jeep Ram