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Lexus of Orange County

(1,475 reviews)
Visit Lexus of Orange County
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2023 consumer dealer award
View 3 awards
2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award
New (877) 413-7183 (877) 413-7183
Used (888) 332-6216 (888) 332-6216
Service (888) 834-5326 (888) 834-5326

Reviews

(1,475 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Orange County from DealerRater.

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Always quick and courteous service.

Always quick and courteous service. They always go through the vehicle thoroughly during service and notify of anything needed. Found rear endlinks starting to wear and already have a warranty appointment and loaner setup for repair.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello! It is lovely to hear that Chris was of great help while servicing your vehicle. Thank you for your kind words, we hope to see you again soon.

Very pleased and satisfied with the work that you’re

Very pleased and satisfied with the work that you’re doing. Keep up the good work!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello! We appreciate the 5-star review! Thank you for your business and shoutout to Stephen and Chris, we hope to see you again soon.

The service is courteous and first rate.

The service is courteous and first rate. I'm very happy with my new Lexus!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Alanna, It is lovely to hear that Chris and Marcial were able to provide you with a lovely car buying. Thank you for choosing Lexus of Orange County, we hope to see you again soon.

Michael was excellent.

Michael was excellent. Loved the video inspection. Nice waiting room. Great communication and short wait time.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello! We appreciate you for choosing us here at Lexus of Orange County and for shouting out Michael for his hard work and amazing effort. Until next time, travel safe!

This is my 2nd vehicle purchase from this dealership.

This is my 2nd vehicle purchase from this dealership. We did not want to go anywhere else. They make your purchase very easy and no pressure. They are willing to work with you. Will Cruz was our product specialist and we had a great experience with him. He was very knowledgeable and friendly and not pushy. Worked with us. We also dealt with Mike Jaloudi the sales manager who was also a pleasure to work with and just wanted to make us happy with our new vehicle purchase. They both went above and beyond. Would highly recommend this dealership.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congrats on your new car! We appreciate your patronage and we are pleased to see you are happy with the experience you had with Will. Let us know if we can help with anything in the future!

Excellent service.

Excellent service. On time appointment. Good explanation of service work. Technician very knowledgeable & extremely helpful.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are so glad our technician was able to help and keep you informed! We hope to continue providing excellent service in your visits to come.

All were very Friendly, clean showroom We were in and

All were very Friendly, clean showroom We were in and out with new vehicle within 2 hrs!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congrats on your new vehicle! We are happy to see your car buying experience was fast and our team was friendly throughout the entire visit. Come see us again in the future!

The service was professional.

The service was professional. The salesman was courteous, friendly, and knowledgeable. He checked on with me days after the transaction to insure that all was well.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congrats on your new vehicle, Elizabeth! We are happy to see our team was profesional, courteous and friendly during your car buying experience. See you next time!

Every single employee at this dealership is wonderful and

Every single employee at this dealership is wonderful and I leave beyond pleased each time.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Wow! We truly appreciate this wonderful feedback about our team. We look forward to your next visit!

Adrian made buying a car so much easier.

Adrian made buying a car so much easier. He is friendly, professional and compassionate. Thank Adrian

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's great to see Adrian was friendly and professional during your easy car buying experience. Come see us again soon!