Reviews
Great service and everyone was so polite and
Great service and everyone was so polite and professional. Michael was very helpful and kept me informed on my service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy to see Michael and the team were polite, professional and provided great service during your visit. We look forward to seeing you again in the future!
Had my vehicle serviced by Lexus of Orange County, smooth
Had my vehicle serviced by Lexus of Orange County, smooth process from setting up the appointment online and getting the service done on the day. Very professional and great staff.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to see your recent visit went smoothly. Come visit again soon, Angel!
Very curious and professional.
Very curious and professional. Timing was not bad. They were able to address the the situation and tackle it in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you taking the time to share this feedback about your visit. Come see us again soon!
Excellent service from Adrian.
Excellent service from Adrian. Personable and friendly and gets right to business as not to waste anyone’s time. In and out within a few hours all numbers where transparent and pricing is very fair.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congrats on your new vehicle! We're pleased to see Adrian and the team were transparent and friendly while providing excellent customer service. Come visit again soon!
My salesman was fantastic.
My salesman was fantastic. He knew exactly how to communicate with me. Very deserving of his Carfax trophy.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We appreciate this kind feedback about your recent experience. Enjoy the road ahead!
Straight forward and do honor their promises.
Straight forward and do honor their promises. I would recommend this dealership. Melissa is great.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate the recommendation and our team looks forward to seeing you again!
From beginning to end my experience at this dealership
From beginning to end my experience at this dealership was smooth. Will listened and worked with getting me into my first Lexus suv. Great sales agent deserves a raise! The manger was friendly and Steven the financial expert explained in great deal what I was getting into. Great dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your new Lexus, Grace! It's wonderful to see you had a smooth car buying experience with Will and Steven. Come visit us again soon!
Awesome customer service.
Awesome customer service. Since I started looking for a new Lexus every dealership was giving me a bait and switch one price over the phone and even worse over the internet ,than at the time of signing they would tack on $5,000 to $10,000 more . I walked away from 5 signings for my new Rx 350 before I found Orange County Lexus. Your dealership is the only one that has kept their word with the out the door price. And even though I have to drive over 2 hours to get there to pick up my new car you now have a customer for life !!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your new ride! We're happy to see you had an awesome car buying experience with our team and we look forward to seeing you again in the future!
Since I started looking for a new Lexus every dealership was giving me a bait and switch one price over the phone and even worse over the internet ,than at the time of signing they would tack on $5,000 to $10,000 more . I walked away from 5 signings for my new Rx 350 before I found Orange County Lexus. Your dealership is the only one that has kept their word with the out the door price. And even though I have to drive over 2 hours to get there to pick up my new car you now have a customer for life !!
It was a great experience.
It was a great experience. All of my questions were addressed in detail and I was able to have everything I needed done
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Josh, we are happy to see you had a great experience while visiting. We look forward to your next visit!
Marc was very accommodating on my needs and ease on
Marc was very accommodating on my needs and ease on proceeding my complicated purchaser process across state lines.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're happy to see Marc was accommodating during your recent experience. We look forward to working with you again in the future!