Reviews
Laidback, courteous, respectful, professional,
Laidback, courteous, respectful, professional, proficient. Wished someone would get back to me to help me set up my garage doors. There is no buttons on my mirror bottom?!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Courteous, respectful, professional, and proficient are all words we LOVE to see! Thanks for choosing Lexus of Orange County. We hope to be of service again soon! I've included my direct contact below, feel free to reach out to me so that we can hep you with your issue. Thanks, Wayne Pfeiffer 845-450-7051 Service Manager
Please uploAd and follow up with my query
I am grateful for your staff member.
I am grateful for your staff member. He demonstrated professionalism and he provided me with positive and exceptional service which has left a lasting impression on me. I will not hesitate to recommend your company to others based on the outstanding customer service I received.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are happy to hear our team provided, professional, positive and exceptional service during your visit, Noemi. We truly appreciate the recommendation and look forward to your next visit!
The whole process of buying a used car was seamless, easy
The whole process of buying a used car was seamless, easy and quick. The sales and finance people took care of everything and were knowledgeable and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're pleased to see your car buying experience was easy, quick and seamless. Come visit us again soon!
Everyone was professional and courteous the service took
Everyone was professional and courteous the service took exactly the time they said it would. The waiting soace was clean and comfortable
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so happy to hear that you had a comfortable visit to Lexus of Orange County! It is a pleasure working with you, and we look forward to next time. Thank you for five stars! Travel safe and visit soon!
Very nice and clean service department.
Very nice and clean service department. I like that they send you a video as they inspect your vehicle. Will definitely go back.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We appreciate this kind feedback and look forward to your next visit!
Went in for a service.
Went in for a service. Staff was attentive, polite and accommodating. It felt like they appreciated my business. Completed the service in a timely manner and provided a complement car wash. Would highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Molly, we are happy to see our team was attentive, polite and accommodating during your recent visit. We appreciate the recommendation and look forward to seeing you again in the future!
The service department was knowledgeable, friendly,
The service department was knowledgeable, friendly, helpful in serviceiñg my vehicle. I enjoyed the minimal wait time.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so happy you were satisfied with your service, and we love to hear when our team can get customers in and out in a timely manner! It is a pleasure working with you, and we look forward to next time. Travel safe and visit Lexus of Orange County again soon!
The dealership was well maintained and employess helpful
The dealership was well maintained and employess helpful and friendly. However, they could not secure the car I wanted.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Hi, We appreciate you taking the time to share this feedback. It is unfortunate that our team could not secure the vehicle you desired. If you would like to discuss your visit further, please contact me using the information below. Stephen Berkowitz 845-589-5424 Sales Manager
Everyone I dealt with was very friendly, I feel like I
Everyone I dealt with was very friendly, I feel like I got a great deal and I’m loving my new Lexus
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving Lexus of Orange County five stars! It is our pleasure to provide you with friendly service, and we cannot wait to assist you again soon! Travel safe and enjoy your new Lexus!
They explain everything with detail when I go in for
They explain everything with detail when I go in for service. They are also always very kind and courteous.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving Lexus of Orange County five stars! It is our pleasure to have thoroughly explained your service to ensure customer trust, and we are happy to see we have earned your confidence. Travel safe and visit our team again soon!