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Lexus of Orange County

(1,475 reviews)
Visit Lexus of Orange County
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2023 consumer dealer award
View 3 awards
2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award
New (877) 413-7183 (877) 413-7183
Used (888) 332-6216 (888) 332-6216
Service (888) 834-5326 (888) 834-5326

Reviews

(1,475 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Orange County from DealerRater.

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Excellent service with care; I always enjoy my experience

Excellent service with care; I always enjoy my experience with this dealership and will recommend it to family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

It's wonderful to see you always enjoy the excellent experience our team provides. We appreciate the recommendation and look forward to your next visit!

Excellent customer service and smooth buying process.

Excellent customer service and smooth buying process. Good inventory. Definitely would recommend for lexus customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Hi Varun, congrats on your new ride! We're happy to see the car-buying experience went smoothly and our team provided excellent customer service throughout the process. Come visit us again soon!

Very professional and accommodating.

Very professional and accommodating. The staffs is knowledgeable and a pleasure to work with. Awesome!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Bernadette, it is our pleasure to accommodate the needs of our customers. Thank you for taking the time to leave Lexus of Orange County five stars. Travel safe and come again soon!

Nice, friendly, easy-going, doing fare business

Nice, friendly, easy-going, doing fare business dealership. It was a pleasure to buy my car there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear that you had a five-star experience with Lexus of Orange County! It is our pleasure to provide friendly and easy-going service to our customers. Travel safe and come again soon!

The workers here were very kind and helpful when I was

The workers here were very kind and helpful when I was purchasing a car from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We love to hear that our team could be of help to you! Thank you for five stars. Enjoy your new car and come again soon!

The got me in on time as always and took care of

The got me in on time as always and took care of everything they needed to.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are glad that we could meet your needs and that our team was punctual in their service! Thank you for leaving Lexus of Orange County an excellent review. Travel safe and visit us again down the road!

Mark was our sales person and did an excellent job to

Mark was our sales person and did an excellent job to facilitate the process. It was a good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It is wonderful to hear that Mark gave you a good experience! We appreciate you taking the time to leave Lexus of Orange County five stars, and we hope to assist you again soon!

Service was great dealership was clean Lexus is always

Service was great dealership was clean Lexus is always consistent no matter where you go but these guys were great to work with. Dealership has come a long way from when I was growing up.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind and thorough review. We are happy to hear that you enjoyed working with our team, and we are grateful for your positive feedback! Travel safe and come again soon.

Always stellar service.

Always stellar service. Chris Nenning is wonderful as are all the other employees at this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave this excellent review. It is our pleasure to provide stellar service, and it is great to hear that Chris made your experience a pleasant one. Travel safe and visit Lexus of Orange County again soon!

Extremely professional, very accommodating Mike in

Extremely professional, very accommodating Mike in service did a great job. He exceeded my expectations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear that Mike could accommodate your needs and exceed your expectations! Thank you for giving Lexus of Orange County five stars. We can't wait to assist you again soon!