Reviews
Great service from start to finish!
Great service from start to finish! Mike was great at giving me updates and making me feel comfortable while I waited for my car to be serviced. Thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving Lexus of Orange County an excellent rating! It is our pleasure to send out updates for the comfort of our customers! We appreciate your feedback and can't wait to assist you again next time.
Service department really needs to hire a real service
Service department really needs to hire a real service advisor. You pay all that money for a car you should be able to get the help you need.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
It is regrettable that you were not provided with five-star care during your visit. At your convenience, please give me a call, as I would like to hear more about this situation. Your business is important to us, and we hope to earn back your trust. I look forward to hearing from you soon. Stephen Berkowitz 845-589-5424 Sales Manager
Hello, It had nothing to do with Sales. Your service department is incompetent of providing services. SO, IF YOU WISH TO HAVE YOUR SERVICE MANAGER TO CONTACT ME PLESAE DO SO.
Clean, the staff was hospitable and knowledgeable.
Clean, the staff was hospitable and knowledgeable. I didn’t feel pressured to purchased a vehicle. My sales guy Wilfredo was the best, he made my visit memorable. I would recommend Lexus any day.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share the experience you had with Wilfredo! Let us know if we can help out with anything in the future, Ishema!
Chris was so helpful manage to get things done quickly
Chris was so helpful manage to get things done quickly and got me out of there and speedy time. I deeply appreciate all his efforts.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Gail, we're pleased to see Chris was helpful and had you back on the road in no time! We look forward to seeing you again in the future!
Amazing & efficient experience here.
Amazing & efficient experience here. Thank you to Paul Scholten for your excellent service, I highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's wonderful to see Paul was amazing to work with and provided efficient and excellent service. Come see us again soon, Antoinette!
The whole process was very smooth.
The whole process was very smooth. Every one involved in the process was professional.and courteous.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on the new ride, Rashid! We are happy to hear the car buying process was smooth and our team was professional and courteous. Come back again soon!
2 nd car I’ve bought there good group of people !
2 nd car I’ve bought there good group of people ! Very satisfied I will be back for my next one !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on the new car, Barbara! We truly appreciate your patronage and we're looking forward to your next visit!
Very prompt service, good description of any work
Very prompt service, good description of any work discovered and reasonably priced too. Would recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's wonderful to see you received prompt service recently and we want to thank you for the recommendation. We'll see you next time!
I received one of the easiest and best customer service
I received one of the easiest and best customer service experiences with them. I would recommend them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your recommendation and our team is looking forward to working with you again soon! Take care!
This dealership worked with me as a loyal Lexus customer
This dealership worked with me as a loyal Lexus customer and their services were commendable 😁
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you taking the time to share this wonderful feedback about your recent experience. Let us know if we can assist with anything in the future!