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Honolulu Ford

(2,264 reviews)
Visit Honolulu Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–5:30pm
Tuesday 8:30am–8:00pm 7:00am–5:30pm
Wednesday 8:30am–8:00pm 7:00am–5:30pm
Thursday 8:30am–8:00pm 7:00am–5:30pm
Friday 8:30am–8:00pm 7:00am–5:30pm
Saturday 8:30am–8:00pm 7:00am–4:00pm
Sunday 10:00am–7:00pm Closed
2020 state dealer award
View 15 awards
2020 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 347-1095 (888) 347-1095
Used (888) 815-9723 (888) 815-9723
Service (866) 967-6724 (866) 967-6724

Reviews

(2,264 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Honolulu Ford from DealerRater.

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Awesome service

Fast and very helpful with the service for my Ford Focus . Did a maintenance, safety , and tire check in case I needed a tire patch .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Angel (Miguel) is the BEST!!

Angel (Miguel) knew what we want, and he spent a lot of time with us to find the best deal. Sherman (Sales Manager) also spent a lot of time to run many good deals for us. Actually it’s our second time to buy a car through Angel’s help. He always shows his professional and friendly to everyone . We stayed there till everyone left the company. Angel and Sherman were still there to help us. We really appreciate all of their help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Celes went above and beyond to help me buy my new Ford

Celes was there to help me from beginning to end. He went above and beyond to help me. I can not write enough praise for this salesperson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Awesome!

Chad was a great service manager! This is the second time that he was my service manager. He is very friendly and helpful. Chad really went above and beyond in helping me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Without repeating myself my experence is in the reveiw

Super friendly staff very imformative .everythind was done in a timely and èfficient manner the sales aproach was low pressure all in all i would use and recomend honolulu for again a big thanks to the team Your sincerly alex knox

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience.

Been to quite a few different Ford dealers looking for my next new car. I can compare the treatment I got from the guys at Honolulu Ford with the others and it was second to none. That’s why I ended up buying there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent

Kyle and Marcus really help out they were both concern about the condition of the car which has a lovely screw that puncture my right rear tyre thanks screw your awesome. Even though it was a Saturday both Kyle and Marcus had a little bit of time to chit chat for a bit. It like bed side manner when you are in the hospital and your in the greatness condition. Key thing why they get 5 stars or the star of 5 they remember me. I know it hard for them to remember everyone however just by saying hello (weather they remember someone or not makes a huge differences in a person day). In other words last vist spot-on....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Courteous and efficient purchase experience

I contacted Ben Cabalo to inquire about new F150 trucks. I provided a few stock numbers of vehicles on their website. Ben quickly followed-up with availability, details, and cost information. We met two days later to see the vehicles and test drive them. We closed the deal that day. Ben was professional and courteous, and most importantly, he was efficient. Mahalo for a terrific experience in dealing with Ben and the Honolulu Ford staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Ask for Eric Blazek

Hands down one of the easiest car deals I’ve been apart of. I dealt with Eric Blazek and he couldn’t have been better. Patient, knowledgeable, and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

recall service

Quick check in by service advisor Theresa. Fast, friendly, and professional. That’s the way it always should be. She was prompt and had all info needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.