Reviews
Im very pleased with the service of my vehicle
I brought in my vehicle for a few minor things that needed attention and the customer service was excellent and I was very pleased with the completion of the tech side as well. Its been a while since I've had a car from a dealership but I will have to say Honolulu Ford is a place I will speak highly of and recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent....
Kyle is the best service representative that I ever had because he was on top of things n really helpful when I had him look into my air conditioning.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
2018 FORD PURCHASE
Dealership sales team was awesome! They never pressured us about purchasing, gave us time to browse and think things through, and wenjoyed the process of finding a new vehicle!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Easy ordering process to customize your perfect truck.
The team at Honolulu Ford works well together everyone I spoke with during the buying process was knowledgeable & professional throughout the transaction. I appreciate Richard for coordinating the shipping logistics allowing my truck to land on the outerisland in no time at all.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent
Excellent service. All staff very professional and courteous. The best dealership and service center I’ve ever dealt with.. Try them out, you won’t regret it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service Advisor, Fey, is awesome!
Friendly and customer focused. Appreciated the follow up text checking how things going with my FORD. I feel comfortable knowing that my FORD is taken care of. Mahalo.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We had issues with our Remote Control
We are Very Happy and 100% Completely Satisfied with the Service we received from Chad Getz and the Service Department Team at Honolulu Ford !! Chad was Very Helpful and Knowledgable !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Six month servicing, oil change and tire rotation
Good experience getting car serviced. Happy that everything went smoothly. Dealing with Honolulu Ford always surpasses expectations. Better than other dealers that I have been to
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Outstanding
I had to battery replaced I called and said bring it by and I'll take care of it and that they did. The only suggestions I have for you guys instead of charging somebody for a car wash give him a complimentary car wash every time they come in for service a lot of other dealerships do that and I know a lot of people would love that.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was Excellent/ Outstanding
Ben was an awesome and patient sales person to work with, he had listened to what I had wanted, and needed. I would recommend Ben to any of my family and friends who is looking for a car. Some dealership you feel the salesmen is out to make a sale, and rushes you, but Ben was not like that.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
