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Honolulu Ford

(2,264 reviews)
Visit Honolulu Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–5:30pm
Tuesday 8:30am–8:00pm 7:00am–5:30pm
Wednesday 8:30am–8:00pm 7:00am–5:30pm
Thursday 8:30am–8:00pm 7:00am–5:30pm
Friday 8:30am–8:00pm 7:00am–5:30pm
Saturday 8:30am–8:00pm 7:00am–4:00pm
Sunday 10:00am–7:00pm Closed
2020 state dealer award
View 15 awards
2020 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 347-1095 (888) 347-1095
Used (888) 815-9723 (888) 815-9723
Service (866) 967-6724 (866) 967-6724

Reviews

(2,264 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Honolulu Ford from DealerRater.

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Excellent Customer Service

Great service and done quickly so I can get on with my day! Chad made me feel confident and comfortable to do the service required to keep my vehicle in excellent scrape. Excellent experience from beginning to end.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Amazing experience

Love coming to Ford for my car buying they have been understanding about what we want in a car and they understand working around our budget. We had an issue with our insurance and had to change things last minute and They were able to help us resolve the situation

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best customer service fir business

We understand he always busy work for every customers but his explanation is always polite. Not only polite correspondence also quickly response at every check-ins. Our business with Chad are good experience. We recommend everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Love my new Explorer!

I am now a 3 time return customer to Honolulu Ford and I couldn't be happier with the recent purchase of my new Explorer. The friendly staff and great service are top notch! Big Mahalo to Clayton, Miles and Jason for all your help in making it happen!! Peggy D'urso

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very Helpful,work fast

Been with other auto dealers around Honolulu,and aint no dealers work fast and friendly like Honolulu Ford,best on the island,family and friends dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

new lease purchase

long time customer. Have purchased all my vehicles from Honolulu Ford. The process was quick and easy. Staff was friendly and very helpful. Will purchase again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Turbo repair

My service provider Chad has been great. Always a great communicator and providing prompt service. This was a very big job and he went above and beyond to make sure my car and family was taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Having a Fiesta!!

These people go the extra mile to make you smile!! Bought my Fiesta ST a couple of years ago, and it just keeps humming along! I remember the buying experience, and have only wonderful respect and good ju-ju thoughts about it. They went the extra mile to match my counter-offer to my satisfaction... Now today, my 3000 mile check and oil change went like a flash. They have hired more auto teckies, so I was out of there in less than an hour...kudos to the Service Department, you guys rock!!! and will keep me coming back to buy Ford!! Celia Guo is a pleasant young lady that helped me find this place to say, "YOU GO HONO FORD!!!" Mahalo nui all the way!!! Keep Truckin'!!! You make us smile...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great car services.

The best car dealer ever, with a nice friendly services... My 3rd time servicing with brand new vehicles.. I appreciated ford dealer a lot more..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Awesome job Charlo

Awesome job great service. Was quick I was out of here in one hour. Didn't wait to long for my truck to be done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.