Reviews
Excellent Customer Service
Great service and done quickly so I can get on with my day! Chad made me feel confident and comfortable to do the service required to keep my vehicle in excellent scrape. Excellent experience from beginning to end.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amazing experience
Love coming to Ford for my car buying they have been understanding about what we want in a car and they understand working around our budget. We had an issue with our insurance and had to change things last minute and They were able to help us resolve the situation
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best customer service fir business
We understand he always busy work for every customers but his explanation is always polite. Not only polite correspondence also quickly response at every check-ins. Our business with Chad are good experience. We recommend everyone!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Love my new Explorer!
I am now a 3 time return customer to Honolulu Ford and I couldn't be happier with the recent purchase of my new Explorer. The friendly staff and great service are top notch! Big Mahalo to Clayton, Miles and Jason for all your help in making it happen!! Peggy D'urso
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very Helpful,work fast
Been with other auto dealers around Honolulu,and aint no dealers work fast and friendly like Honolulu Ford,best on the island,family and friends dealership
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
new lease purchase
long time customer. Have purchased all my vehicles from Honolulu Ford. The process was quick and easy. Staff was friendly and very helpful. Will purchase again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Turbo repair
My service provider Chad has been great. Always a great communicator and providing prompt service. This was a very big job and he went above and beyond to make sure my car and family was taken care of.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Having a Fiesta!!
These people go the extra mile to make you smile!! Bought my Fiesta ST a couple of years ago, and it just keeps humming along! I remember the buying experience, and have only wonderful respect and good ju-ju thoughts about it. They went the extra mile to match my counter-offer to my satisfaction... Now today, my 3000 mile check and oil change went like a flash. They have hired more auto teckies, so I was out of there in less than an hour...kudos to the Service Department, you guys rock!!! and will keep me coming back to buy Ford!! Celia Guo is a pleasant young lady that helped me find this place to say, "YOU GO HONO FORD!!!" Mahalo nui all the way!!! Keep Truckin'!!! You make us smile...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great car services.
The best car dealer ever, with a nice friendly services... My 3rd time servicing with brand new vehicles.. I appreciated ford dealer a lot more..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome job Charlo
Awesome job great service. Was quick I was out of here in one hour. Didn't wait to long for my truck to be done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
