Reviews
Everyone was great, best and easiest experience buying a...
Everyone was great, best and easiest experience buying a new car. Will definitely recommend and go back too!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Has no issues. Received car service timely and hot the...
Has no issues. Received car service timely and hot the car back the same day. Will use this car location for service again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! Chris and our team sincerely value your business and look forward to your next visit.
They were fast and friendly and very helpful throughout...
They were fast and friendly and very helpful throughout the whole process. Will return back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with Jake and our team. We're glad to hear we delivered such a great experience!
Dropped off my car for an oil change before work got it...
Dropped off my car for an oil change before work got it done super fast, simple drop off and pick up!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
I was seen right away and was in and out in no time. The...
I was seen right away and was in and out in no time. The waiting area was calm, quiet and spacious. I never mind coming waiting here and my service rep Chris was amazing, the valet service at the end was just amazing. Thank you!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Melonie, We appreciate your business, Chris and our team looks forward to serving you again soon!
Classic Chrysler Dodge Ram Jeep has 2 outstanding...
Classic Chrysler Dodge Ram Jeep has 2 outstanding employees in service, Chris Pierson (service advisor) and Alex Garza (porter). People like these 2 are what make a dealership worth my while to drive 19 miles one way to get just a simple oil change. Professional, curious, friendly, trusting with my vehicles! I followed Chris from a previous dealer I would never have used if it weren't for Chris Pierson. I see how Chris works with me being truthful, honest and professional, but also see he is this way with others. A disgruntled new customer who must have just bought her Jeep a few days prior was handled by Chris as I was waiting on my oil change, she was quite upset and by the end of that conversation she was smiling. I see just like why I would follow Chris, there is a reason people ask for him when they come in for service. As for Alex, who is a young man working as a porter, he actually takes pride in what he does. I see he directs some of the others and wants to make sure things are correct in regards to making the dealership look professional and in order. I was waiting outside and as he had walked past, I asked him if he enjoys his job and he stated, yes, he really does. His passion is cars and he said you need to work hard to move up in this world and have pride. He does show these traits. I wish him well as he will go far in life. Plenty of people will point out the negatives and not the positives, well, these two employees deserve some recognition as they are the examples of dedicated employees!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Chris and Alex here at Classic Chrysler Dodge Jeep Ram Fiat of Arlington.
Chris and Team did a great job explaining what would have...
Chris and Team did a great job explaining what would have caused my engine failure and made me feel comfortable they fixed and the issue should not happen again. They demonstrated understanding, caring and compassion for my disappointment and concerns.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
They look care of me in a timely manner and made sure...
They look care of me in a timely manner and made sure that I knew just what was going on with my car. And Jake had excellent customer service
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review, Deana. We're happy to hear Jake was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
My service advisor Chris went above and beyond to help me...
My service advisor Chris went above and beyond to help me with my Jeep. Probably the best customer service I've ever had at a dealership. Communication was never an issue and the work was completed fast.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for Chris and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.
I get me vans serviced through Chris Pierson and he does...
I get me vans serviced through Chris Pierson and he does an amazing job! Gets me in and out as quick as possible with a kindly manner
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Classic Chrysler Dodge Jeep Ram Fiat of Arlington. Please don't hesitate to reach out if you need anything else.
